Donell Gantt
Aberdeen,MD
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Office Coordinator/Medical Secretary
University of Maryland Medical System
06.2015 - 12.2021
- Familiar with medical terminology
- Trained newly hired front office staff
- Patient registration and payment processing
- Patient check out
- Induction scheduling for OB patients – NST/AFI scheduling
- Assist patients with translators
- Communicate electronically with physicians
- Maintained office supplies inventory by checking stock and ordering new supplies
- Manage physician patient schedules
- Retrieve confidential patient medical records and test results.
- Process surgical paperwork
- Transported patients to ER and Labor and delivery (wheelchair)
- Outlook communication to team members and/or other hospital staff
- Report scanning/routing to physicians
- Interacted with patients by phone, email, or in-person to provide information.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment
- Answered and managed over 80 - 100 calls daily while recording accurate messages for distribution to office staff and physicians.
Medical Secretary
Susquehanna Ob/Gyn
06.2007 - 06.2015
- Patient services to include check in and check out
- Maintained flexible work schedule – worked two locations
- Communicated with physicians and Office Manager to ensure professional patient care.
- Retrieve and distribute confidential patient records to providers
- Answer and route multiple line phone calls with nice phone etiquette
- OB Patient scheduling for NST/AFI
- Process surgical paperwork
- Trained new hires to front office.
- Scanned patient records
Administrative Coordinator
Greenbelt Homes, Inc. Co-op Development
08.2001 - 01.2006
- Composed bi-weekly confidential packets for Board Directors
- Drafted correspondence for General Manager
- Point of contact between members Co-op members and office
- Transcription of confidential memorandum
- Maintained employee personnel files.
- Assisted HR Manager w/ employment processing, new hires, and terminations.
- Managed over 50 client phone calls daily
- Initiated professional telephone etiquette meeting
- Initiated professional office dress code
- Prepared detailed documents and reports in adherence administrative processes
- Coordinated and scheduled meetings and appointments to keep organization running smoothly
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts
- Created presentations and other materials to support organizational activities
- Assisted management with special projects to complete all tasks by deadlines
- Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department
Education
Associate Of Applied Science - Psychology
Ashworth University
Norcross, GA Online01.2012
Skills
- Microsoft Word/Outlook
- Strong Organizational Skills
- EHR/EPM
- Epic
- Attention to Detail
- Adaptable
- Multitasking and Prioritizing
- Mail Handling
- Records Management
- Medical office administration
- Maintaining office records
- Office supply distribution
Certification
BLS - CPR/AED Adult, Child & Infant
BLS - CPR Adult, Child & Infant/AED 2023
Basic life support training to include adult, child & infant CPR/AED
Timeline
Office Coordinator/Medical Secretary
University of Maryland Medical System
06.2015 - 12.2021
Medical Secretary
Susquehanna Ob/Gyn
06.2007 - 06.2015
Administrative Coordinator
Greenbelt Homes, Inc. Co-op Development
08.2001 - 01.2006
Associate Of Applied Science - Psychology
Ashworth University
Similar Profiles
McQuiva L. GriffithMcQuiva L. Griffith
Executive Assistant at University of Maryland Medical SystemExecutive Assistant at University of Maryland Medical System
Rachel DwyerRachel Dwyer
Phlebotomist at University Of Maryland Medical SystemPhlebotomist at University Of Maryland Medical System
Marcus McNeilMarcus McNeil
Environmental Services Housekeeper at University Of Maryland Medical SystemEnvironmental Services Housekeeper at University Of Maryland Medical System
SARAH SUMMERVILLESARAH SUMMERVILLE
Occupational Therapist (MOT, OTR/L, SCCE) at University Of Maryland Medical SystemOccupational Therapist (MOT, OTR/L, SCCE) at University Of Maryland Medical System
John VeaseyJohn Veasey
Warehouse Worker at C&S Wholesale Grocers WarehouseWarehouse Worker at C&S Wholesale Grocers Warehouse