Donell Iascone

• Assisted clients with daily living activities, improving their quality of life.
• Prepared nutritious meals for clients, supporting their overall health and dietary needs.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Promoted a safe home environment by conducting regular assessments of potential hazards and implementing appropriate safety measures.
• Managed household chores such as laundry and cleaning, maintaining a clean and organized living space for clients.
• Developed trusting relationships with clients through active listening skills and empathetic communication techniques.
• Implemented personalized care plans to address individual client needs and preferences.
• Assisted clients with personal grooming tasks, preserving dignity and selfesteem.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
• Guided patients to restroom to support bladder and bowel relief requirements.

• Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
• Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
• Practiced established infection control methods to reduce risks to patients, families, and medical staff.
• Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
• Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
• Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Optimized workflow efficiency with proactive communication between housekeeping team members and other departments.
• Documented and reported necessary facility and building repairs observed.
• Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
• Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
• Counted money in drawers at beginning and end of each shift.

My job consist of going around the warehouse and picking items that a Wegmans store ordered, and either putting the order in a tote or building a pallet for that store.

• Improved order fulfillment speed through effective communication with warehouse staff and proper utilization of equipment.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Pulled orders quickly to maintain demanding productivity goals.
• Maintained accurate documentation of product movements and transactions, ensuring full traceability for inventory management purposes.
• Managed workload effectively under tight deadlines and during peak seasons, ensuring uninterrupted service levels even amidst high order volumes.

My responsibilities consist of

• Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
• Facilitated on-site staff training and developed processes and procedures to increase accuracy.
• Established, enforced and updated policies to keep business agile and responsive to changing market conditions
• Managed day-to-day operations, including supervision and assignment delegation for [5]-member team.
• Oversaw personnel recruitment, performance and scheduling.
• Trained and mentored new employees to maximize team performance and achieve daily performance objectives.

• Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
• Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
• Ensured proper organization of store, responded to customer complaints and answered questions quickly.
• Processed credit and debit card payments and returned proper change for cash purchases.
• Handled scheduling for two store shifts across 7-day work weeks to ensure proper staffing at all times.

• Verified invoices against delivered merchandise to check shipment accuracy.
• Helped customers complete purchases, including processing payments and bagging items.
• Processed customer purchases and returned proper currency and bills, maintaining [100]% accuracy rate.
• Explained store policies to customers during checkout, which resulted in fewer complaints to customer service desk.
• Operated cash registers, scanners and computers to itemize and total customer purchases.

• Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
• Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
• Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.
• Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.

• Provided property details to patrons, including dining areas, pool, spa and fitness center.
• Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
• Posted room charges such as food, liquor and telephone calls based on individual customer actions.
• Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
• Balanced accounts and conducted nightly audits to keep bookkeeping current.
• Computed guest billings and accurately posted charges to room accounts.
• Promptly managed complaints and concerns with positive attitude and rectified issues to complete satisfaction.
• Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
• Handled payment processing duties and provided customers with receipts and proper bills and change.
• Delivered exceptional services and support to team members and guests, maximizing productivity and customer satisfaction.
• Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.