Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic
Donelle Fuller

Donelle Fuller

London,OH

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Administrative Assistant

ODRC/ ORW
Marysville, OH
01.2022 - 11.2023
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Developed project plans for various tasks assigned by upper management.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Composed correspondence, reports and meeting notes.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Conducted research online using search engines such as Google or Yahoo!
  • Responded effectively to sensitive inquiries or complaints.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Coordinated appointments, meetings and conferences.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Prepared expense reports on behalf of executives in accordance with company policies and procedures.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Scheduled appointments between clients and customers and internal staff members.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Used voice recorder or notepad to compose and transcribe meeting minutes.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.

Correctional Officer

ODRC/ORW
Marysville, OH
06.2016 - 01.2022
  • Took prisoners into custody and escorted to locations within and outside facility.
  • Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
  • Developed individualized treatment plans for each inmate based on assessments of their mental health needs.
  • Supervised offender work assignments and evaluated performance for compliance with standard regulations.
  • Supervised inmates during day-to-day activities.
  • Transported inmates to court, doctor appointments and work sites.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Inspected locks, window bars, doors, and security systems to support escape prevention.
  • Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
  • Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
  • Issued clothing, tools and other authorized items to inmates.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
  • Performed head counts, checking cells for missing inmates.
  • Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
  • Conducted fire, safety and sanitation inspections.
  • Implemented defensive tactics and physical restraints to maintain safety and security of [Type] facility.

Correctional Officer

GDC/ Ware State Prison
Waycross, GA
12.2011 - 03.2016
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary.

Education

High School Diploma -

Ware County High School
Waycross, GA
05-2010

Skills

  • Quality Assurance
  • Invoice Processing
  • Information Security
  • Workflow Optimization
  • Minute Taking
  • Document Control
  • Mail Handling
  • Spreadsheet Management
  • Meeting Planning
  • Data Entry
  • Appointment Scheduling
  • Memo Preparation
  • Filing
  • Report Writing
  • Calendar Management
  • Inventory Supplies
  • Reading Comprehension
  • Computer Skills
  • Risk Management
  • Prioritizing Patients
  • Verbal Communication
  • Confidential Document Control
  • Prioritization
  • Professional Communication
  • Microsoft Excel
  • Writing Reports
  • Critical Thinking
  • Event Coordination
  • Time Management
  • Proofreading
  • Meeting Logs Management

Certification

  • Decision points
  • CPR
  • ORAS
  • Trama Care Trained

Affiliations

Women in Corrections

Employee activity committee

PIT

Knowledge in Ohio means Jobs

Reentry

Habitat for Humanity

Tapestry

Pro-Social Activates

References

References available upon request.

Timeline

Administrative Assistant

ODRC/ ORW
01.2022 - 11.2023

Correctional Officer

ODRC/ORW
06.2016 - 01.2022

Correctional Officer

GDC/ Ware State Prison
12.2011 - 03.2016

High School Diploma -

Ware County High School

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Donelle Fuller