Donesha Smith
Memphis,TN
Summary
Dynamic professional with a proven track record at Baptist Cancer Center, excelling in data entry and customer service. Skilled in multitasking and organization, I enhanced team productivity and operational workflows. Adept at MS Office, I fostered collaboration and improved customer satisfaction through effective communication and strategic planning.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Coordinator
Baptist Cancer Center
12.2024 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Pharmacy Technician
Kroger Pharmacy
07.2020 - 03.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Sales Associate
Home Depot
10.2019 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
Central High School
Memphis, TN05.2019
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- MS office
- Scheduling and calendar management
- Pharmacy
Certification
NHA as a ExCPT Pharmacy Technician (CPhT)
Eff 9/7/2022
Exp 9/7/2024
Timeline
Coordinator
Baptist Cancer Center
12.2024 - Current
Pharmacy Technician
Kroger Pharmacy
07.2020 - 03.2024
Sales Associate
Home Depot
10.2019 - 06.2020
High School Diploma -
Central High School
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