Donetta Smith
Gary,IN
Summary
Compassionate and dedicated Home Health Aide with experience at Northern Home Health Care, skilled in vital signs monitoring and patient education. Proven ability to enhance client independence and well-being through personalized care. Certified in CPR/AED, I excel in fostering strong relationships and ensuring a safe, supportive environment for patients.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Home Health Aide
Northern Home Health Care
Merrillville, IN
05.2024 - Current
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Medical Assistant
House Call Doctors
Highland, IN
05.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Home Health Aide
Procare Home Health
Merrillville, IN
12.2021 - 04.2024
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
Practice Coordinator
Methodist Physician Group
Gary, IN
02.2017 - 12.2021
- Assisted physicians in developing treatment plans tailored to individual patient needs, resulting in higher success rates of recovery or symptom management.
- Improved staff communication and collaboration with the implementation of a centralized information system.
- Developed marketing strategies to attract new patients, increasing overall clientele base over time.
- Managed the recruitment, hiring, and onboarding process for new team members to maintain optimal staffing levels at all times.
- Streamlined inventory management processes to reduce waste and ensure availability of necessary supplies at all times.
- Coordinated staff training sessions to improve customer service skills and increase job satisfaction.
- Maintained a clean, organized, and welcoming office environment for patients and staff members alike.
- Increased patient satisfaction by addressing concerns promptly and professionally.
- Coordinated continuing education opportunities for staff members to stay current with industry standards and best practices.
- Oversaw billing processes, ensuring timely submission of claims and prompt payment from insurance providers.
Office Manager
Family Medicine Consultants
Gary, IN
03.2005 - 02.2017
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Education
Associate of Science - Licensed Practical Nursing
Everest College
Merrillville, IN06-2015
Associate of Arts - Medical Assistant
Olympia College
Merrillville, IN08-2003
Skills
- Vital signs monitoring
- Bathing assistance
- Medication organization
- Patient education
- Certified in CPR/AED
- Appointment scheduling
- Certified home health aide
Certification
- CMA - Certified Medical Assistant
- CNA - Certified Nurse Assistant
- Certified Licensed Practical Nurse
- First Aid/CPR Certified exp 05/2027
Timeline
Home Health Aide
Northern Home Health Care
05.2024 - Current
Medical Assistant
House Call Doctors
05.2022 - Current
Home Health Aide
Procare Home Health
12.2021 - 04.2024
Practice Coordinator
Methodist Physician Group
02.2017 - 12.2021
Office Manager
Family Medicine Consultants
03.2005 - 02.2017
Associate of Science - Licensed Practical Nursing
Everest College
Associate of Arts - Medical Assistant
Olympia College