Summary
Overview
Work History
Education
Skills
Certification
Websites
Languages
Timeline
Generic

Dong Nhi Duong

Buffalo,NY

Summary

Passionate psychology graduate enthusiastic to become an English teacher for foreign learners. Strong foundation in psychological principles related to language acquisition, cognitive development, and student motivation. Skilled at applying these experiences to increase learning outcomes, uphold with student engagement, and create culturally responsive classrooms. Committed to working with students from diverse backgrounds, developing cross-cultural learning, and contain psychological strategies to strengthen language development. Strong skills in communication, curriculum design, and preparing teaching methods to meet the requirements of learners.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Nail Technician

D.Classy Nails Spa
Commerce Township, United States
02.2023 - 07.2024
  • Proficient in a wide range of nail care techniques, including manicures, pedicures, nail enhancements, and nail art
  • Professional demeanor, providing excellent customer service
  • Excels in a fast-paced environment while maintaining high standards of quality
  • Communicate effectively with clients to understand and meet their needs
  • Flexibility to work evenings, weekends, and holidays as required by the salon
  • Exhibits strong attention to detail, creating precise and aesthetically pleasing nail designs

Receptionist

Lux Nails Spa
White Lake, United States
05.2021 - 09.2022
  • Facilitated clear and accurate communication between clients and nail technicians regarding services and special requests
  • Efficiently managed phone and in-person appointment bookings, cancellations, and rescheduling using salon management software, enhancing customer satisfaction and operational efficiency
  • Promptly addressed inquiries and resolved complaints from clients both in-person and over the phone, ensuring a positive reputation for the business and a seamless customer experience
  • Thrived under pressure in a fast-paced environment, working collaboratively with the salon team to maintain a welcoming and efficient atmosphere for both clients and staff
  • Kept the reception area tidy and organized, updated client records, managed inventory, and assisted with various administrative tasks

Volunteer Participant

Psychology Department of UB
Buffalo, NY
08.2017 - 01.2018
  • Participated in experiments and studies necessary to fulfill research objectives
  • Provided constructive feedback and engaged in discussions about the research
  • Ensured precision in following study guidelines and providing data
  • Managed and adhered to a schedule of study-related activities
  • Engaged in clear and effective communication with research staff

Volunteer Sale Associate

Salvation Army Thrift Store
Camillus, NY
05.2015 - 08.2017
  • Assisted customers in finding items and provided excellent customer service
  • Organized merchandise on the sales floor and maintained a clean and organized store environment
  • Sorted and priced incoming donations, ensuring items were priced competitively

Volunteer Organizer

Spring it On
Syracuse, NY
06.2017 - 06.2017
  • Facilitated children's involvement in their sports endeavors
  • Organized food and drinks for children during game breaks
  • Coordinated sports activities and refreshment logistics for 250 children, ensuring smooth operations and positive participant experience during community events.

Marketer, Editor, Photographer, Yearbook Member

Faith Heritage School
Syracuse, United States
08.2016 - 05.2017
  • Contacted local businesses and promoted their names to raise funds for non-profit yearbooks
  • Designed promotional strategies to increase yearbook sales and visibility within the school community
  • Interviewed and collaborated with students and faculty to capture key moments and events for inclusion in the yearbook
  • Edited and proofread written and visual material to maintain high standards of storytelling and design
  • Worked closely with contributors to curate and organize content that reflects the spirit and essence of the school year
  • Edited and enhanced photos to align with the yearbook's theme and aesthetic guidelines
  • Collaborated with the editorial team to curate a visually compelling and cohesive yearbook layout

Education

BA - Psychology

University at Buffalo
Buffalo, NY
05.2022

High School Diploma -

Faith Heritage
Syracuse, NY
06.2017

Skills

  • Critical thinking and problem solving
  • Microsoft Power Point
  • Microsoft Excel
  • Adaptability
  • Ability to Multitask
  • Fast Learner
  • Creativity
  • Computer Skills
  • Microsoft Office
  • Teamwork
  • Leadership
  • Customer Service
  • Problem Solving
  • Ability to Work Under Pressure
  • Highly Organized
  • Time Management
  • Decision Making
  • Communication Skills
  • Flexibility and Adaptability
  • Interpersonal Communication Skills
  • Creative Problem Solving
  • Critical Thinking
  • Microsoft Outlook
  • Interpersonal Skills
  • Attention to Detail
  • Good time management
  • Hard Working
  • Ability to Work in a Team
  • Communication
  • Leadership and Teamwork
  • Adobe Photoshop
  • Self-motivation
  • Microsoft Office Word

Certification

  • Google Data Analytics from Google (May 2024 to November 2024)
  • SQL for Data Science from UC DAVIS (Noverber 2024)
  • Excel Basics for Data Analysis from IBM (October 2024)

Languages

English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Korean
Elementary
Chinese
Elementary

Timeline

Nail Technician

D.Classy Nails Spa
02.2023 - 07.2024

Receptionist

Lux Nails Spa
05.2021 - 09.2022

Volunteer Participant

Psychology Department of UB
08.2017 - 01.2018

Volunteer Organizer

Spring it On
06.2017 - 06.2017

Marketer, Editor, Photographer, Yearbook Member

Faith Heritage School
08.2016 - 05.2017

Volunteer Sale Associate

Salvation Army Thrift Store
05.2015 - 08.2017

BA - Psychology

University at Buffalo

High School Diploma -

Faith Heritage

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Dong Nhi Duong