Dong Suh
Richardson,TX
Summary
Hardworking and fast learning job seeker with a strong work ethic eager to secure a full time position. Ready to help achieve company goals.
Overview
7
7
years of professional experience
Work History
Content Moderator
Genpact
08.2018 - Current
- Use knowledge of Meta community guideline policies to create a safer platform for users.
- Assist in development of methods to improve process and identification.
- Responsible for analyzing and reviewing videos, and text-based content and/or investigating, escalating, and resolving issues that are reported by users or flagged by system.
- Respond to inquiries with high quality, speed, and accuracy.
- Fulfill base productivity and quality requirements.
- Understand and remain up-to-date with policy updates and guidelines; resolve inquires according to defined policies and procedures.
Auditor
NYLO Hotels
11.2015 - 07.2016
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Monitored hotel's budget and financial records.
- Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
- Looked over pending check-ins and payment processes to complete closing procedures.
- Generated and printed daily financial reports to track hotel performance.
Education
Aerospace Engineering
The University of Texas At Arlington
Arlington, TXAssociate of Applied Science -
Brookhaven College
Dallas, TX06.2017
Skills
- Lean Certified
- Anti-Phishing trained
- Microsoft Office
- Bilingual (Korean)
- Quick learner and adaptable
- Auto CAD
COMMUNITY INVOLVEMENT
Milal Wheat Mission, Irving TX
Served as a volunteer for a weekly program teaching children with disabilities
Hello Friends, Seoul, South Korea
An abroad program in Korea that teaches other Korean students that were born and raised overseas about the culture, history, and language
Timeline
Content Moderator
Genpact
08.2018 - Current
Auditor
NYLO Hotels
11.2015 - 07.2016
Aerospace Engineering
The University of Texas At Arlington
Associate of Applied Science -
Brookhaven College