DongGeun Kim

•Conducted stock inspections and prepared reports.

• Prepared orders and samples, loaded trucks, and unloaded containers by operating machinery

• Assisted customers by providing product information and answering phone calls to address their questions

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Responded to over 100 delivery drivers' requests a day via messaging for their membership data, company benefits, and other concerns.

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• Worked in a team overseeing the production and quality control of Covid-19 Testing Kit
• Inspected quality of products, taking note of functionality, appearance, and other specifications

• Conducted research regarding bovine fertilization.

• Learned new laboratory techniques and applied expertise in carrying out enhanced experiments under the supervision of senior lab members.