Dongwei Diao

• Direct, evaluate and make decision on company’s technical affairs, including system architecture design, computer operations, technical support, cybersecurity, systems analysis, database management, training and remote technology
• Supervise I.T department on routine system administration tasks, including configuring, maintaining and monitoring organization's computer environment, along with system performance, security, and disaster recovery strategy
• Direct I.T department and contractors on projects of developing applications to support company’s core business
• Complete definitions, implementations and maintenance of corporate cybersecurity policy and procedures
• Major project completed:

a. Designed, deployed, maintained and upgraded a windows-AD-based company computer environment

b. Created an exchange-based email system, upgraded to Office 365 cloud system, with Azure AD

c. Completed company network and firewall upgrade project, from Cisco PIX to Sonicwall, and Cisco-based wireless network

d. Finished in-house PBX phone system upgrade and migration project, from Mitel to Ring Central

e. Completed company’s cybersecurity architecture design, construction, configuration, VUL/PEN test and evaluation

f. Managed the project of the migration of company CRM system from Salesforce to HubSpot platform

e. Supervised an AI-based project to bring artificial intelligence to company payroll processing process for full automation goal.

• Collaborating with clients to build and maintain network infrastructures that meet business needs
• Helped clients to support, manage, and plan their IT infrastructure and application environment
• Optimizing intranet performance and creating internet domains for clients
• Worked as cybersecurity consultant, focus on risk prevention, detection, and response
• Maximizing efficiency in system protection, networks, data, software, and information systems to guard against potential attacks.
• Assisted in development of disaster recovery plans, ensuring minimal impact on business continuity during unforeseen events.

• Supervise one team of 15 developers in Application Development department
• Participate in design and supervise development of company’s software products
• Direct system administration, database and network maintenance tasks.