Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Dongze Wu

Houston

Summary

Dynamic seller with proven success in customer engagement and sales. Achieved over 100 successful transactions on Facebook Marketplace while maintaining a five-star rating through exceptional communication and relationship-building.

Overview

8
8
years of professional experience

Work History

Facebook Markplace Seller

Dongze Wu
Houston Tx
06.2025 - 11.2025
  • 1. Sold over 100 items through Facebook Marketplace, including vehicles and automotive parts.
  • 2. Maintained 75+ five-star ratings by delivering excellent customer service
  • 3. Strong communication skills, effectively presenting product value and profitability to customers
  • 4. Experienced in handling returns and refunds professionally, ensuring customer satisfaction
  • 5. Built long-term customer relationships, leading to repeat business and referrals
  • 6. Recognize the importance of repeat customers as key contributors to business growth
  • 7. In-depth knowledge of products sold, including cars, car parts, audio systems, speakers, turbos, headlights, and taillights

Business Owner

Dongze Wu
Houston, TX
10.2022 - 12.2024
  • Revamped, built, and sold customized food trucks, generating approximately $700,000 in yearly revenue.
  • Managed end to end production process including vehicle sourcing, fabrication, equipment installation, and quality control.
  • Oversaw inventory management, purchasing, work progress, and minimizing waste.
  • Trained and mentored new staff on food truck manufacturing customer service best practices.
  • negotiated with suppliers and vendors for favorable terms and improve product cost and quality.
  • Analyzed market trends to adjust product offerings and pricing strategies effectively.
  • Streamlined workflow processes, resulting in improved service delivery times.
  • Led direct sales efforts, converting customer inquiries into completed builds through consultative selling and relationship management
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Developed pricing strategies and handled contract negotiations with clients
  • Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
  • Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
  • Gained hands-on experience in automotive systems, customization, and client-focused design solutions.

Chemical Technician

Techetch
Plymouth, MA
07.2017 - 10.2022
  • 1. Waste water treatment : by using the chemicals to separate the water and sludge.
  • 2. Recycling water : by testing water with chemicals and change out filters to make clean water to be sent back to the town, reusable water with the good PH level
  • 3. Chemical control : mix different chemicals together to make up various cleaning, etching and plating tanks and make chemical adds to keep tanks running optimally.
  • 4. Lab tests : able to test various chemicals in the chemical lab to ensure optimal performance of chemistry

Education

High School Diploma -

Duxbury High School
Duxbury, MA
06.2016

Skills

  • Customer engagement
  • Marketing strategies
  • Inventory management
  • Sales techniques
  • Promotions
  • Social media marketing
  • Online platforms
  • Upselling strategies
  • Cost control
  • Brand awareness
  • Facebook marketplace
  • Shipping
  • Upselling
  • Professional networking
  • Cross-selling techniques
  • Point-of-sale system
  • Cash register management
  • Teamwork and collaboration
  • Organizational skills
  • Time management
  • Attention to detail
  • Cash handling
  • Team building
  • Active listening
  • Problem-solving
  • Relationship building
  • Multitasking Abilities
  • Multitasking
  • Conflict resolution
  • Opening and closing procedures
  • Contract negotiation
  • Task prioritization
  • Processing payments
  • Analytical thinking
  • Stock management
  • Point of sale operation
  • Decision-making
  • Interpersonal communication
  • Written communication
  • Teamwork
  • Problem-solving abilities
  • Reliability
  • Excellent communication
  • Customer satisfaction
  • Team collaboration
  • Team leadership
  • Effective communication
  • Product knowledge
  • Sales presentations
  • Interpersonal skills
  • Sales process
  • Goal setting
  • Professionalism
  • Strategic planning
  • Sales strategy
  • Time management abilities
  • Customer retention
  • Sales training
  • Networking skills
  • Professional demeanor
  • Order processing
  • Pricing strategy
  • Market research
  • Product demonstration
  • Account management
  • Upselling techniques
  • Direct sales
  • Business development
  • Persuasive communication
  • Negotiation tactics

Accomplishments

75 5 star rating on Facebook Marketplace

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Facebook Markplace Seller

Dongze Wu
06.2025 - 11.2025

Business Owner

Dongze Wu
10.2022 - 12.2024

Chemical Technician

Techetch
07.2017 - 10.2022

High School Diploma -

Duxbury High School