Hi, I’m
DONI RINCON
Transaction Coordinator
Charlotte,NC
Success seems to be connected with action. Successful people keep moving. They make mistakes, but they don't quit.
Conrad Hilton
Summary
Organized Real Estate Transaction Coordinator with extensive knowledge of residential property sales and lender/attorney coordination. Successful at closing deals with accuracy and speed. Trained in MLS, Paperless Pipeline, and firm compliance with expertise in local markets. Flexible and hardworking with a drive to succeed.
Overview
13
years of professional experience
4
years of post-secondary education
Work History
My RE ClosingCharlotte, NC
Transaction Coordinator
10.2021 - Current
Job overview
- Manage an average of 20-25 transactions
- Handle all administrative work of real estate teams and agents
- Prepare and execute confidential documents, contracts, and disclosures
- Coordinate and schedule inspections, repairs, walk-throughs, and closing
- Negotiate repairs and/or credits between buyer and seller based on inspection findings
- Establish and maintain clear communication between client, agents, lender, attorney, and personnel involved in closing transactions
- Manage agent/team split of commissions
- Manage transactions through multiple online systems
- Generated leads for sales and rental properties through cold calls and referrals
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow
- Developed new business and managed new and existing clients
Coldwell BankerCharlotte, NC
Residential Real Estate Broker
09.2020 - 10.2021
Job overview
- Determine economic and geographic target markets of potential buyers of new listings
- Customize marketing campaigns to promote listings and professional growth
- Host open houses for myself and fellow agents
- Compared properties possessing similar features to determine competitive market prices
- Utilized online marketing platforms to promote real estate services and generate leads
- Generated lists of properties for sale, locations, descriptions and available financing options
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership
- Arranged for inspections and surveys of sold properties
- Negotiated real estate contracts to navigate transactions between buyers and sellers
Café MonteCharlotte, NC
Catering Sales Manager/Event Coordinator
09.2019 - 03.2020
Job overview
- Setup and maintained catering software
- Performed service and menu upgrades and upselling activities to meet predetermined revenue objectives
- Collaborated with clients to confirm event details such as setup logistics, decorations and food and beverage selections to fulfill client requests
- Developed and implemented improved marketing initiatives to drive revenue
- Participated in planning meetings, site visits and vendor evaluations to enhance quality of client services
- Determined facility, services and staffing needs to establish framework for successful event execution
- Increased website traffic and conversions through email and social media marketing
Chef Charles CateringCharlotte, NC
Event Coordinator
05.2019 - 09.2019
Job overview
- Planned & designed corporate, social, and private events for prestigious clients
- Creating customized menus and events tailored to personal tastes and budgets of clients
- Coordinated schedules and timelines for events
- Managed event logistics and operations
- Receiving and processing aviation catering orders
- Alternating weekly on call duties for after hours and weekend orders
- Attended conferences and events to stay up-to-date with industry trends and planning standards
- Created and maintained event expenditures, budgets and timelines in job-related software
InteriorsCharlotte, NC
Office Manager
07.2015 - 05.2019
Job overview
- Preparing Payroll
- Maintained computer and physical filing systems
- Updated reports, managed accounts, and generated reports for company database
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Managed office operations and owner's schedules
- Developed and maintained successful relationships with vendors, suppliers and contractors
- Evaluated employee performance and conveyed constructive feedback to improve skills
Bricktop'sCharlotte, North Carolina
Waitstaff
01.2015 - 10.2020
Job overview
- Lead wait staff responsibilities include checking out other team members work and preparing restaurant for the next shift
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere
- Bussed and reset tables to keep dining room and work areas clean
- Cultivated warm relationships with regular customers
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Explained menu items and suggested appropriate options for food allergy concerns
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff
Dry Pro Basement SystemsCharlotte, NC
Scheduling/Call Center/Payroll Manager
07.2013 - 05.2015
Job overview
- Manage call center staff
- Process sold jobs and schedule crews
- Coordinating various subcontractors and inspections as necessary
- Developed and maintained relationships with outside vendors to acquire mutually beneficial contracts
- Create and manage schedules for 8-10 crews
- Process payroll for 40+ employees
- Calculate and process incentive for crew leaders and workers
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database
- Attend meetings both on and off-site
- First female manager at company
- Youngest manager promoted in company history
- Updated subcontractor agreement/contract
- Basement Systems Production Manager Certified
- Represented Dry Pro at 2014 National Basement Systems Leadership Convention in Hartford
University of South CarolinaColumbia, SC
Student Administrative Assistant
11.2009 - 12.2012
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Manage advisors’ schedules and check in students for their appointments
- Set up classrooms for orientation and workshops
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
- Assisted development and implementation of new administrative procedures
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency
Education
University of South CarolinaColumbia, SC
Bachelor of Arts from Gender Studies
08.2009 - 05.2013
University Overview
- Received Woodrow Scholarship
- Awarded Rising Senior Academic Achievement Award
- Member of Delta Epsilon Iota National Honor Society
- Member of Sigma Alpha Lambda National Honor Society
- Dean's List
- President's List
- Study Abroad: Brisbane, Australia: Aboriginal Studies
Skills
Licensed Real Estate Broker, North Carolina
Customer Acquisition
Negotiation Skills
Revenue Generation
Process implementation
Sales professional
Staff Management
Business Development
Relationship building and management
Purchase contracts
Multitasking Abilities
Attention to Detail
Account management
Affiliations
- National Association of Realtors (NAR)
- National Association of Sales Professionals (NASP)
Timeline
Transaction Coordinator
My RE Closing
10.2021 - Current
Residential Real Estate Broker
Coldwell Banker
09.2020 - 10.2021
Catering Sales Manager/Event Coordinator
Café Monte
09.2019 - 03.2020
Event Coordinator
Chef Charles Catering
05.2019 - 09.2019
Office Manager
Interiors
07.2015 - 05.2019
Waitstaff
Bricktop's
01.2015 - 10.2020
Scheduling/Call Center/Payroll Manager
Dry Pro Basement Systems
07.2013 - 05.2015
Student Administrative Assistant
University of South Carolina
11.2009 - 12.2012
University of South Carolina
Bachelor of Arts from Gender Studies
08.2009 - 05.2013