Donia Mitchell
Summary
To obtain a challenging position that will allow me to grow based on my abilities and afford me the opportunity to gain further knowledge and experience while helping others to succeed. Diligent and proven leader with strong background in providing exceptional customer service and maintaining clean, welcoming dining environment. Demonstrated ability to handle multiple tasks efficiently and ensure customer satisfaction. Proven skills in teamwork and effective communication.
Overview
23
23
years of professional experience
Work History
Patient Dining Associate
AdventHealth
04.2025 - Current
- Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
- Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
- Enhanced customer satisfaction by providing exceptional service and anticipating guests'' needs.
- Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
- Demonstrated extensive knowledge of menu offerings, providing personalized recommendations to guests.
Lead Deli Cook
Winn Dixie
08.2024 - 04.2025
Home Health Aide (HHA)
Right at Home Staffing
07.2022 - 08.2024
Lifestyle and Activities Assistant
Lifespace Communities
10.2021 - 07.2022
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
- Provided clear communication to staff, residents, and family members regarding upcoming events and any necessary accommodations or modifications needed for participation.
- Engaged residents through events, small groups, and personal attention.
- Maintained cleanliness standards within activity spaces through diligent organization efforts and adherence to infection control protocols.
- Evaluated supplies and requested purchases to meet activity plans.
- Planned and prepared meals to supply residents with nutritious and appealing meals.
- Coordinated cooking demonstrations to promote knowledge within community of healthy diet offerings and new dining experiences
Holistic Wellness Coach Owner/Operator
Enchanted Botanicals
11.2011 - 10.2021
- Empowered clients by teaching them how to set achievable goals that aligned with their personal values and aspirations.
- Monitored, tracked, and reported on individual progress with wellness plans.
- Evaluated client progress through regular check-ins and follow-up appointments, celebrating milestones and adjusting plans as needed.
- Tracked client progress using data-driven methods, enabling adjustments to be made for optimal results.
- Facilitated group workshops for clients to promote healthy lifestyle choices and foster a sense of community.
- Improved overall client health by providing guidance on nutrition, exercise, and stress management techniques.
- Provided motivational support to help clients overcome barriers and achieve their desired health outcomes.
- Conducted regular wellness workshops for community members, significantly increasing local health awareness.
- Enhanced client wellness and overall health by designing and implementing personalized nutrition and exercise programs.
- Formulated Herbal supplement line from concept to shelf offering a diverse selection of bulk herbs and specialty tea blends for sale in retail store.
Administrative Assistant/Teaching Assistant
FL School of Holistic Living
11.2007 - 07.2011
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Director of Spa Operations
Ocean Waters Spa
04.2006 - 05.2007
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Worked with Food and Beverage Manager to develop a new Spa Menu to offer to our clients that was plant forward and nutritionally balanced.
Cosmetology Instructor
International Academy
01.2003 - 01.2006
- Instruct students in all phases of: haircuts, colors, perms, corrective coloring, personal ethics, salon management and employer/employee/client relations.
- Nail Instructor, instruct students in all phases of: airbrushing, nail art, artificial nails (nail tips, sculptured nails and nail wrapping), sanitation, manicuring, pedicuring, personal ethics, salon management and employer/employee/client relations.
- Developed engaging lesson plans that incorporated industry trends, resulting in a dynamic learning environment.
- Prepared students for job interviews by conducting mock interviews and offering guidance on resume writing and portfolio development.
- Collaborated with fellow instructors to create innovative teaching strategies for improved student comprehension.
- Ensured compliance with state regulations governing cosmetology instruction while maintaining a safe, clean learning environment at all times.
- Planned both theory and practical lessons for up to 45 students.
Education
Holistic Wellness Coach -
Florida School of Holistic Living
Orlando, FL01.2011
Full Cosmetology License - undefined
International Academy of Hair Design
Daytona Beach, FL01.2001
Skills
- Strong customer service
- Dedicated work ethic
- Consistent reliability
- Food safety compliance
- Effective communication skills
- Tailored educational experiences
- Hospitality management skills
- Culinary menu development
- Effective team collaboration
- Analytical problem-solving
- Prioritization and scheduling
Timeline
Patient Dining Associate
AdventHealth
04.2025 - Current
Lead Deli Cook
Winn Dixie
08.2024 - 04.2025
Home Health Aide (HHA)
Right at Home Staffing
07.2022 - 08.2024
Lifestyle and Activities Assistant
Lifespace Communities
10.2021 - 07.2022
Holistic Wellness Coach Owner/Operator
Enchanted Botanicals
11.2011 - 10.2021
Administrative Assistant/Teaching Assistant
FL School of Holistic Living
11.2007 - 07.2011
Director of Spa Operations
Ocean Waters Spa
04.2006 - 05.2007
Cosmetology Instructor
International Academy
01.2003 - 01.2006
Full Cosmetology License - undefined
International Academy of Hair Design
Holistic Wellness Coach -
Florida School of Holistic Living
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