Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Donia Mourad

Business Management- Digital Marketing
Doha

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Effective Student committed to learning, developing skills in Digital Marketing and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience
7
7
years of post-secondary education

Work History

Student

University of Doha for Science and Technology
Doha
01.2019 - 08.2023
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Searched at library and in scholarly databases to locate necessary information for research projects.
  • Conducted research projects, gathering data and information from a variety of sources.
  • Worked in team environment to maintain high levels of productivity.
  • Worked with professors and community groups to develop personal projects for program research support.
  • Professional Selling
    • Applied the foundations and concepts of professional selling to make a sales presentation demonstrating successful selling techniques.
    • Distinguished between the various selling environments and recommended various selling techniques.
    • Identify and describe the importance of psychology in the selling environment.
    • Analyzed various barriers to sales communication.

    e- Business:
    • Recommended an appropriate e-Business strategy for small business.
    • Evaluated and recommended an appropriate online security tool(s) or application(s) and privacy policy.
    • Evaluated a social networking sites for potential.
    • Created an electronic marketing communication plan.
    • Identified the components and evaluate the role of supply chain management (SCM) in E-Business.
    • Recommended a web analytic tool for an e-Business.
    • Recommend payment and billing options for e-Businesses.

    Social Media:
    • Develop a personal or business-related social media network using current platforms such as Facebook, LinkedIn, Twitter, Google+, and YouTube.
    • Create a Hoot Suite dashboard to manage, share, and track social media activity and
    • explore Hoot suite certification.
    • Analyze Hoot Suite’s reporting options to track the value and effectiveness of
    social media efforts.
    • Determine the best platforms for return on investment by employing marketing measurement and metrics.
    • Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
    • Experience with SEO and SEM Strong written, verbal and collaboration skills.
    • I have taken two courses for Digital Marketing in the college.

Education

High School Diploma -

Raba'a Al-Adawiya Secondary Girls Independent Scho
Al Thumama
03.2014 - 07.2016

Foundation - General Studies

Academic Bridge Program
Education City, Qatar
11.2017 - 01.2018

Bachelor - Business of Digital Marketing

University of Doha For Science And Technolo
Doha, Qatar
01.2019 - Current

Skills

    Performance improvement

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Timeline

Student

University of Doha for Science and Technology
01.2019 - 08.2023

Bachelor - Business of Digital Marketing

University of Doha For Science And Technolo
01.2019 - Current

Foundation - General Studies

Academic Bridge Program
11.2017 - 01.2018

High School Diploma -

Raba'a Al-Adawiya Secondary Girls Independent Scho
03.2014 - 07.2016
Donia MouradBusiness Management- Digital Marketing