Donielle Bradley
Lake City,FL
Summary
Courteous and reliable professional contributing exemplary customer service and attention to detail.
Delivers friendly engagement and efficient service in high-volume work environment.
Kind Caregiver with experience addressing physical and emotional needs.
Highly-motivated employee with desire to take on new challenges.
Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities.
Devoted to giving every customer a positive and memorable experience.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly.
Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
PRN Phlebotomist
Steady Hand Phlebotomy Training Services
10.2023 - Current
- Collected blood samples from patients to ensure accurate laboratory testing using the order of draw.
- Organized and maintained phlebotomy station to uphold cleanliness and order.
- Identified Patients Before Drawing Labs
- Ensured adherence to HIPPA, OSHA, and CLIA standards.
To-Go Specialist/ Server
Texas Roadhouse
07.2023 - Current
- Greeted customers in a friendly manner and took orders for to-go items.
- Provided menu information and answered questions about ingredients or preparation methods of food items.
- Operated cash register, collected payment from customers and provided change when necessary.
- Prepared special orders according to customer requests while maintaining high standards of quality assurance.
- Verified accuracy of all orders before packing them into bags or containers for take-out.
- Kept track of inventory levels and restocked shelves with supplies such as condiments, napkins and utensils.
- Performed opening duties including setting up workstations with required supplies and equipment.
- Ensured that all food safety regulations were followed during meal preparation process.
- Assisted kitchen staff with food preparation tasks such as chopping vegetables or prepping sauces.
- Received incoming deliveries from vendors and checked contents against purchase orders for accuracy.
- Processed payments for take-out orders using POS system or credit card machine accurately and efficiently.
- Monitored expiration dates on products stored in coolers or freezers to ensure freshness of ingredients used in meals.
- Restocked condiment stations with appropriate amounts of khup, mustard, mayonnaise.
- Communicated effectively with co-workers regarding new specials or changes in menu items.
- Checked temperatures of hot foods regularly to make sure they were kept at safe serving temperatures.
- Stored prepared foods correctly in designated areas following established sanitation guidelines.
- Adhered to company policies related to health codes and safety regulations at all times.
- Filled faxed, mobile and online orders accurately, efficiently, and on-time.
- Received payments, returned accurate change and closed checks in POS system.
- Checked during and after production to verify order accuracy and confirmed side, napkin and utensil quantities.
- Maintained food at safe temperatures until customer pick-up, keeping hot foods separate from cold ones.
- Created contact database from online, mobile, and phone customers to tailor offers and promotions matching habits and preferences.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Packaged and bagged cooked food and prepared items.
- Collaborated with team to deliver timely service of items.
- Prepared workstations with ingredients and tools to increase efficiency.
- Maintained safe food handling practices to prevent germ spread.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Private Duty Caregiver
Private Duty
05.2022 - Current
- Provided companionship and emotional support to elderly clients.
- Assisted with activities of daily living such as bathing, dressing, grooming, and toileting.
- Planned and prepared nutritious meals for clients according to their dietary needs.
- Monitored vital signs including blood pressure and pulse rate.
- Responded promptly to emergency situations involving health or safety of a client.
- Utilized problem solving skills when dealing with challenging situations.
- Demonstrated excellent communication skills when interacting with patients and families.
- Encouraged independence while providing necessary support services.
- Maintained clean and well-organized environment for client happiness and safety.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Improved patient outlook and daily living through compassionate care.
Restaurant Hostess
Texas Roadhouse
02.2022 - Current
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Managed reservations, waitlists, and special requests for large parties.
- Informed kitchen staff of any special orders or dietary restrictions.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Communicated with kitchen staff regarding customer feedback or complaints.
Education
Associate of Arts - General Studies
Florida Gateway College
Lake City, FL05-2025
National Phlebotomy Certification -
Steady Hand Phlebotomy Training Services
Gainesville, FL12.2024
High School Diploma -
Fort White High School
Fort White, FL05-2023
Skills
- Achievement-Focused
- Adaptable Learner
- Sanitation Quality Assurance
- Comprehensive Food Menu Familiarity
- Attention to Order Detail
- Detail Oriented
- Phone Etiquette
- Proficient in Resolving Complaints
- Point of sale systems
- Payment Handling
- Teamwork and Collaboration
- Continuous Improvement
- Interpersonal Skills
- Attention to Detail
- Analytical Skills
- Multitasking
- Upselling
- Self Motivation
- Effective Communication
- Analytical Thinking
- Conflict Resolution
- Service prioritization
- Excellent Communication
- Check payment processing
- Health Code Compliance
- Task Prioritization
- Time Management
- Time management abilities
- Team building
- Decision-Making
- Adaptability and Flexibility
- Team Collaboration
- Goal Setting
- Written Communication
- Active Listening
- Customer Billing
- Problem-solving aptitude
- Team Leadership
- Problem-Solving
- Customer Satisfaction
References
- Meghan Glenn, RN (386) 288-9184
- Brian Chase, RN (386) 288-7162
- Amanda Sandlin, Kitchen Manager (229)415-6962
- Dominick Desangles, Operations Manager(386)628-6647
- Steve Hale, General Manager (386)234-5297
- Athena Stone, Supervisor (352) 363-4954
Contact
Lake City FL
Education and Training
Fort White, FL,true,Lake City, FL
Certification
- Basic Life Support Certification (BLS)
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- National Certified Phlebotomy Technician (NCPT) - National Center for Competency Testing (NCCT).
Timeline
PRN Phlebotomist
Steady Hand Phlebotomy Training Services
10.2023 - Current
To-Go Specialist/ Server
Texas Roadhouse
07.2023 - Current
Private Duty Caregiver
Private Duty
05.2022 - Current
Restaurant Hostess
Texas Roadhouse
02.2022 - Current
Associate of Arts - General Studies
Florida Gateway College
- Basic Life Support Certification (BLS)
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- National Certified Phlebotomy Technician (NCPT) - National Center for Competency Testing (NCCT).
National Phlebotomy Certification -
Steady Hand Phlebotomy Training Services
High School Diploma -
Fort White High School
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