Summary
Overview
Work History
Education
Skills
Certification
Professional Memberships
Timeline
Generic

Donielle Harrington

Lake City,FL

Summary

Master of Health Administration candidate (Graduating Dec 2024) with a Bachelor’s in Health Sciences and a strong foundation in healthcare systems, executive leadership, and health equity. Capstone project focused on Improving Telehealth in Underserved Populations, highlighting a passion for patient-centered care and health access. Adept at administrative operations, customer engagement, and streamlining workflows to improve service delivery. Brings a strong mix of communication, data interpretation, and organizational skills with experience supporting large-scale operations and community-based projects. Seeking to contribute to enhanced patient experiences in a healthcare setting.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations & Sales Associate

JCPenney
Lake City, FL
05.2023 - Current
  • Delivered exceptional customer service and assisted in resolving inquiries to ensure satisfaction.
  • Managed inventory and monitored stock to maintain efficient availability and reduce delays.
  • Created appealing visual merchandising layouts to enhance customer engagement.
  • Supported transaction processes with accuracy, maintaining smooth customer flow.

Administrative Assistant (Volunteer)

St. Paul Missionary Baptist Church
Lake City, FL
05.2016 - Current
  • Managed office tasks including digital filing systems, document creation, and inventory logs.
  • Supported events from planning through execution, including coordination of materials and communication.
  • Created streamlined recordkeeping and documentation procedures to improve organizational performance.
  • Proofread and drafted professional communications, demonstrating strong written skills.

Education

Master of Health Administration - Executive Leadership

University of St. Augustine for Health Sciences
Saint Augustine, FL
12.2024

Bachelor of Science - Health Sciences

Valdosta State University
Valdosta, GA
05.2022

Skills

Knowledge on Healthcare Administration

  • Telehealth
  • Patient services
  • Operational support

Project Coordination

  • Event planning
  • Inventory tracking
  • Documentation systems

Communication

  • Customer relations
  • Team collaboration
  • Written reporting

Technology

  • Microsoft Office Suite
  • Data entry
  • Digital records management

Organizational Strengths

  • Scheduling
  • Prioritization
  • Time management
  • Detail-oriented

Analytical Thinking

  • Efficiency improvement
  • Problem-solving
  • Data interpretation

Certification

Certified Revenue Cycle Representative (CRCR), Healthcare Financial Management Association, 07/2024

Professional Memberships

American College of Healthcare Executives (ACHE)

Timeline

Operations & Sales Associate

JCPenney
05.2023 - Current

Administrative Assistant (Volunteer)

St. Paul Missionary Baptist Church
05.2016 - Current

Master of Health Administration - Executive Leadership

University of St. Augustine for Health Sciences

Bachelor of Science - Health Sciences

Valdosta State University

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