Donielle Webster
Harvey,Louisiana
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Visionary individual with more than 12 years working as Managing Director for organization. Highly communicative and experienced in Microsoft Word and Data Entry . Strengths in strategic planning, efficiency and team building.
Ambitious Managing Director with excellent scheduling skills. Highly effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead and increasing corporate value.
Overview
11
11
years of professional experience
Work History
Director
3 Sister Academy
Belle Chasse, LA
09.2021 - Current
- Worked with management team to implement proper division of responsibilities.
- Maintained compliance with company policies, objectives and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Interviewed, hired and trained new employees for production positions.
Store Manager
GPS Hospitality
Kenner , LA
08.2010 - 02.2021
- Managed inventory control, cash control and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Education
Diploma -
Christ First Christian Academy
10001 Lake Forest Blvd01.2021
Skills
Safety awareness
Attention to detail
Strong communication skills
Cooking skill
Behavior modification
Timeline
Director
3 Sister Academy
09.2021 - Current
Store Manager
GPS Hospitality
08.2010 - 02.2021
Diploma -
Christ First Christian Academy
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