Donique Prettyman
Decatur,AL
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
14
14
years of professional experience
Work History
Assembly Line Operator
General Electric Company
01.2022 - 01.2023
- Trained new employees on assembly procedures, fostering a supportive work environment and promoting teamwork among staff.
- Collaborated with team members to identify process improvements, resulting in increased productivity and reduced waste.
- Displayed strong initiative by proactively seeking additional responsibilities and volunteering for overtime when required, demonstrating commitment to the company''s success.
- Conducted quality assurance inspections on finished components and identified issues.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Utilized computer systems for data entry tasks related to inventory control, production reporting, and quality assurance documentation.
- Conducted inventory management duties, ensuring adequate supplies were available for uninterrupted production operations.
- Completed durable assemblies and subassemblies with hand and power tools.
- Followed outlined specifications to implement assembly plans.
Caregiver
R and R Group Home
07.2018 - 07.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
- Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
Machine Operator
Matsu
08.2017 - 09.2019
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
- Ensured accurate documentation of production data for analysis and continuous improvement efforts.
- Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
- Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
- Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
- Managed inventory levels by tracking material usage and coordinating timely replenishment orders with suppliers.
- Contributed to reduced waste generation by implementing recycling initiatives within workspace.
- Maintained meticulous records of machine performance and maintenance activities, supporting continuous improvement efforts.
- Improved energy efficiency, adjusting machines to operate at optimal levels without compromising output.
Production Worker
Jm Smuckers
03.2018 - 03.2019
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
- Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
- Enhanced product quality by conducting regular inspections and identifying areas for improvement.
- Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
- Contributed to product innovation by providing feedback on production challenges.
- Increased team morale, leading safety training sessions.
- Enhanced production line efficiency by streamlining assembly processes.
- Assisted in development of new production techniques, leading to more efficient processes.
Packing Department
Technicolor
10.2016 - 01.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Order Picker
Target Distribution
02.2015 - 04.2016
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
- Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
Server
Nash Bbq
01.2024 - 01.2025
- Company Overview: Resturant
- Resturant
Jani king
02.2012 - 02.2015
- Company Overview: JANITORIAL SERVICES
- JANITORIAL SERVICES
Clerk
Westside Auto Sales
01.2011 - 01.2012
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Education
High School -
Decatur High School
Decatur01.2010
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Cleanliness standards
- Hospitality service expertise
- Memory retention
- Food running
- Service prioritization
- Team collaboration
- Sales
- Quality control
- Food safety practices
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Server
Nash Bbq
01.2024 - 01.2025
Assembly Line Operator
General Electric Company
01.2022 - 01.2023
Caregiver
R and R Group Home
07.2018 - 07.2020
Production Worker
Jm Smuckers
03.2018 - 03.2019
Machine Operator
Matsu
08.2017 - 09.2019
Packing Department
Technicolor
10.2016 - 01.2017
Order Picker
Target Distribution
02.2015 - 04.2016
Jani king
02.2012 - 02.2015
Clerk
Westside Auto Sales
01.2011 - 01.2012
High School -
Decatur High School