Donisha Burke
Philadelphia,Pa
Summary
Mental Health Professional with 15 years of experience working with special populations and systems using a variety of evidenced based practices. Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
14
14
years of professional experience
Work History
Trauma Specialist
Temple University
05.2022 - Current
- Addressing trauma in 225 students, staff and the community in North Philadelphia through psycho-education, cultural competence, resources and consultation.
- Develop strong relationships through consistent communication, attentive service and completion of deliverables.
- Coordinate internally and externally to establish partnerships that reduce disparities in communities of color.
- Research to identify evidence based practices that support trauma informed initiatives.
- Collaborated with subject matter experts to create accurate and up-to-date content for 10 training sessions with staff per year.
- Identified issues, analyzed information and provided solutions to problems.
- Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
- Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
Behavioral Health Training Specialist
Behavioral Health Training And Education Network
06.2019 - 05.2022
- Enhanced employee performance by developing and implementing comprehensive training programs for Adult Case Managers, Trauma, Nonviolent Crisis Intervention, QPR and Youth MHFA.
- Increased employee retention through engaging and relevant training sessions tailored to individual needs.
- Created a positive learning environment by incorporating adult learning principles into all instructional designs.
- Develop and implement project based organizing.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Coordinated with cross-functional teams through DBHIDS and other service systems to resolve project issues and mitigate risks.
- Organized large scale events, ensuring seamless execution of registration and logistics.
- Implemented Racial Equity training series that focused on social determinants of health, disparities and anti-racism.
Clinical Care Manager
Community Behavioral Health
06.2017 - 01.2019
- Provided management, consultation and oversight of quality service to 450 children who receive medical assistance within the family-based program in Philadelphia
- Provided comprehensive review of service requests by working directly with 5 mental health agencies in the DBHIDS to ensure effective treatment for symptoms of participants along with timely access of services to consumers
- Collaborated with assigned providers and clinicians daily to discuss high risk cases, complex cases and the delivery of authorized services
- Ensured coordination with other CBH systems including: member services, NIAC, DHS to ensure quality of care
- Responsible for the implementation of strategies to support providers with complex needs.
Family Based Therapist
The Consortium Inc.
02.2016 - 05.2017
- Provides intensive group and individual therapy using evidence-based modalities such as ESFT model and case management services to 4-8 eligible children and their family members twice a week
- Responsible for the efficient creation of timely treatment plans, progress notes per activity and/or reports as required and concurrent reviews
- Identification of consumer needs that are client centered, focused on the family system and linkage to appropriate community resources.
Mental Health Therapist
Wedge Medical and Mental Health Center
01.2015 - 05.2016
- Provide individual, family and couples counseling to 30-35 members of treatment ages 6-65
- Treatment population consisted of individuals with various mental health disorders including but not limited to schizophrenia, bipolar disorder, anxiety disorders, depression and Post-traumatic Stress Disorder
- Develop comprehensive treatment plans that are goal directed and specific using evidence based treatment modalities such as Cognitive Behavioral and Solution Focused Therapy
- Timely completion of bio-psychological assessments for assigned consumers
- Counseling with emphasis on prevention working with individuals, groups and families on promoting recovery and optimal health.
Family Based Therapist/Case Manager
Child and Family Focus Family Service Center
12.2013 - 08.2014
- Provide intensive in-home treatment to 6-8 families to children ages 6-21
- Children have been identified as high risk for out of home placement and hospitalization
- Provide Individual and family therapy two times per week using the Ecosystemic Structural Family Model and Trauma Informed Model
- Responsible for crisis intervention and stabilization of children.
Intensive Case Manager
Citizens Acting Together Can Help (Catch)
07.2010 - 05.2013
- Provide case management services and acute counseling to 15-20 children ages 3-18 who have been identified as at-risk youth
- Provide service that diffuse or resolve crisis in order to prevent unnecessary use of emergency rooms, in-patient services and mental health court
- Link consumers to services that are necessary to each child have individualized needs
- Responsible for visiting consumers at school, identifying their educational needs and at home bi-weekly
- Implementation of service plans and functional assessment to establish treatment goals.
- Reduced recidivism rates by providing intensive support and guidance to high-risk clients.
- Facilitated successful client transitions from institutional settings to community living through careful planning and coordination of services.
Education
Master of Art in Counseling Psychology -
Rosemont College
Rosemont, PA01.2015
Bachelor of Arts - Psychology
Indiana University of Pennsylvania
Indiana, PA05.2009
Skills
- Excellent communicational, organizational and interpersonal skills, verbal and written
- Remarkable knowledge of principles, methods and procedures for diagnosis and treatment
- Adept with conflict management and expert knowledge of population health and how it impacts wellness
- Knowledge of various mental health systems and skilled understanding of human behavior and motivators to enhance performance in industry and management
- Understanding of the unique needs of BIPOC, LGBTQIA and other diverse communities
Professional Highlights
- Excellent communicational, organizational and interpersonal skills, verbal and written.
- Remarkable knowledge of principles, methods and procedures for diagnosis and treatment.
- Adept with conflict management and expert knowledge of family relationships and problems.
- Knowledge of various mental health systems and skilled understanding of human behavior and motivators to enhance performance in industry and management.
Additional Information
Clinical Specializations in Trauma, CBT and ESFT.
Timeline
Trauma Specialist
Temple University
05.2022 - Current
Behavioral Health Training Specialist
Behavioral Health Training And Education Network
06.2019 - 05.2022
Clinical Care Manager
Community Behavioral Health
06.2017 - 01.2019
Family Based Therapist
The Consortium Inc.
02.2016 - 05.2017
Mental Health Therapist
Wedge Medical and Mental Health Center
01.2015 - 05.2016
Family Based Therapist/Case Manager
Child and Family Focus Family Service Center
12.2013 - 08.2014
Intensive Case Manager
Citizens Acting Together Can Help (Catch)
07.2010 - 05.2013
Master of Art in Counseling Psychology -
Rosemont College
Bachelor of Arts - Psychology
Indiana University of Pennsylvania