Donita Grosskreutz
Elk River,MN
Summary
Dynamic Insurance Manager at Purpose Driven Restoration with expertise in invoice management and a strong understanding of homeowner claims procedures. Proven track record in enhancing customer service and streamlining accounts receivable processes. Passionate about driving team performance and delivering exceptional results in project management and financial reporting.
Overview
14
14
years of professional experience
Work History
Insurance Manager
Purpose Driven Restoration
Elk River , MN
12.2020 - 05.2024
- Facilitated communication between insurance companies, customers, and sales team.
- Created & sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
- Entered, posted and scanned accounts receivable documents into Quickbooks and Buildertrend.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Utilized project management software to plan, track, and manage exterior insurance projects efficiently.
Catering Manager
Harvest Grill
Coon Rapids, MN
05.2010 - 12.2019
- Managed event timelines, ensuring all milestones are met and communicated to relevant parties.
- Coached staff on strategies to enhance performance and improve customer relations.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Generated daily opening and closing financial reports.
- Handled server sales reports, credit card batches and bank deposits.
Education
Some College (No Degree) -
Anoka Ramsey Community College
Coon Rapids, MNSkills
- Invoice Management
- AR/AP Processing
- Invoice Processing
- Exterior Restoration Knowledge
- Understanding of Homeowner Claims Procedures
- Customer service/Data Entry
- Experienced in QuickBooks Online
Timeline
Insurance Manager
Purpose Driven Restoration
12.2020 - 05.2024
Catering Manager
Harvest Grill
05.2010 - 12.2019
Some College (No Degree) -
Anoka Ramsey Community College
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