Donita M. McKinney-Gadson
Washington,USA
Summary
Results-driven Medical Office Assistant III with extensive experience at MedStar Washington Hospital Center, specializing in healthcare coding and administrative support. Recognized for enhancing department efficiency through effective physician assistance and streamlined operational workflows. Achievements include successful management of provider enrollments and coordination of clinical rotations. Committed to further improving healthcare delivery through refined processes and patient-focused care.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Medical Office Assistant III
MedStar Washington Hospital Center
Washington, USA
07.2004 - Current
- Proving primary administrative support for various departments within the Department of Medicine: Endoscopy Suite / Rheumatology / Gastroenterology / Palliative Care, Fellowship Program Administrative Coordinator/Provider Enrollment Coordinator
- Responsible for managed care enrollment for new and existing physicians
- Responsible for inputting provider enrollment information into Enrollment Database system, and distribution of information designated department representatives and credentialing administrators
- Register new staff into Patient Keeper inpatient/outpatient billing service
- Providing administrative support to Department Chairs & staff physicians
- Managing department calendars / coordinating events / scheduling interviews
- Responsible for tracking departmental expenses / inventory / office supplies
- Maintaining accounts payables records & submitting departmental reports
- Preparing payment invoices and reimbursements
- Data entry and review of timesheets for payroll
- Upkeep data for accreditation through ACGME for department fellowship
- Effectively communicating to callers and visitors as primary department contact
- Diplomatically handling patient and customer inquiries and complaints
- Obtaining insurance verifications and authorizations
- Preparing referrals /completing reservation forms for surgeries
- Professional coding / departmental and procedural billing
- Patient registration / payment collection / account posting
- Lead scheduler for Open Access Endoscopy – endoscopic procedures/surgical posting
- Scheduling specialty studies – esophageal motility, Hydrogen breath test, 24-hr PH monitoring, capsule & Smart Pill
- Coordinating clinical rotations of internal and external residents and Fellows
- Medical transcription
Education
Diploma -
Margaret Murray Washington Vocational High School
Washington, DC06.1996
Some College (No Degree) - Management
University of District of Columbia
Washington, DCSkills
- Physician assistance
- Payment collection and processing
- Healthcare coding
- Insurance billing procedures
- Medical software applications
- Clinical and administrative support
- Mail distribution
- Bookkeeping
- Multi-line telephone management
- Meeting planning
- Transcription
- Transcription of medical notes
Certification
Certified Medical Secretary, 1996
Property Leasing Management, 2019
References
References available upon request.
Timeline
Medical Office Assistant III
MedStar Washington Hospital Center
07.2004 - Current
Diploma -
Margaret Murray Washington Vocational High School
Some College (No Degree) - Management
University of District of Columbia
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