Donita Sawyer
Urbandale,IA
Summary
Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
48
48
years of professional experience
Work History
CMA
Trinity/MercyOne
DesMoines, IA
05.2024 - Current
- Ensured compliance with applicable laws and regulations pertaining to patient safety.
- Provided support in the development of treatment plans for patients under the direction of a physician.
- Prepared exam rooms prior to patient visits; ensured that all necessary supplies were available.
- Performed laboratory tests such as urinalysis and blood glucose monitoring, following established protocols.
- Administered injections per physician orders while adhering to all safety guidelines.
- Answered phones promptly; responded professionally to inquiries from patients or family members.
- Monitored vital signs such as heart rate, respiration rate and blood pressure; recorded results in patient charts accurately and promptly.
- Maintained inventory of supplies and equipment to ensure proper functioning of the clinical environment.
- Provided direct patient care by assisting with treatments and administering medications as directed by physicians.
- Maintained accurate patient records in accordance with HIPAA regulations.
- Conducted physical assessments including measurements of height, weight, temperature and pulse rate; reported any changes in condition to supervising physician or nurse practitioner.
- Communicated effectively with patients regarding their care plan; provided emotional support during difficult times.
- Cleaned and maintained medical equipment following procedures and standards.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Responded to patient callbacks and phone-in prescription refill requests.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Prepared treatment rooms for patient examinations.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Positioned patients properly during examination or treatment for comfort and safety.
CMA
Cedar Valley Medical Specialists
Waterloo, IA
06.2002 - 05.2005
- Maintained inventory of supplies and equipment to ensure proper functioning of the clinical environment.
- Monitored vital signs such as heart rate, respiration rate and blood pressure; recorded results in patient charts accurately and promptly.
- Maintained accurate patient records in accordance with HIPAA regulations.
- Conducted physical assessments including measurements of height, weight, temperature and pulse rate; reported any changes in condition to supervising physician or nurse practitioner.
- Cleaned and maintained medical equipment following procedures and standards.
- Positioned patients properly during examination or treatment for comfort and safety.
CMA
Dr. Jorgenson ENT
Spencer, Iowa
06.2000 - 05.2001
- Prepared exam rooms prior to patient visits; ensured that all necessary supplies were available.
- Answered phones promptly; responded professionally to inquiries from patients or family members.
- Educated patients on topics related to their health care needs such as disease prevention, diet management, medication use and post-treatment instructions.
- Communicated effectively with patients regarding their care plan; provided emotional support during difficult times.
- Cleaned and maintained medical equipment following procedures and standards.
- Responded to patient callbacks and phone-in prescription refill requests.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Explained treatment procedures and physicians' instructions.
Laborer
Stylecraft
Milford, Iowa
02.1977 - 05.2000
- Worked with team members to ensure efficient workflow throughout the day.
- Assigned tasks and monitored progress to maintain quality standards.
- Resolved issues between departments when conflicts arose regarding supply availability or deadlines.
- Worked closely with management team to develop strategies for improving efficiency in the sewing area.
- Inspected garments for defects, ensuring conformance to company specifications.
- Conducted regular meetings with supervisors and line workers to discuss any concerns or issues that needed addressing.
- I worked in the design dept working off blue prints for the furniture company, developing sewing process and then training. There were about 50 people under me. I was available for over 100 people for questions in different areas. I did have Zenger Miller training for management years ago.
Education
Associate of Science - CMA
Spencer School of Business
Spencer, IA05-2000
Skills
- Inventory Management
- Procedure Assistance
- Phlebotomy
- Patient Flow Management
- Patient-focused care
- HIPAA Compliance
- Data Entry
- Medical Terminology
- Medical Equipment Operation
- Electronic Medical Records
- Certified in Basic Life Support (BLS)
- Infection control procedures
- EKG set up and monitoring
- Proper sterilization techniques
- Electrocardiography (EKG)
- CPR
- Stocking supplies
Timeline
CMA
Trinity/MercyOne
05.2024 - Current
CMA
Cedar Valley Medical Specialists
06.2002 - 05.2005
CMA
Dr. Jorgenson ENT
06.2000 - 05.2001
Laborer
Stylecraft
02.1977 - 05.2000
Associate of Science - CMA
Spencer School of Business
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