Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Donjanique Johnson

Martins Ferry

Summary

Dynamic and results-driven professional with a strong background in customer service at Victoria's Secret & PINK. Proven ability to enhance customer engagement and drive sales through relationship building and effective cash handling. Recognized for reliability and teamwork, consistently improving customer satisfaction and operational efficiency.

Fashion professional known for delivering high standards and achieving results. Brings valuable experience in customer service, visual merchandising, and sales support. Reliable team collaborator who adapts to changing needs and ensures seamless operations. Proficient in trend spotting and inventory management.

Experienced with visual merchandising, customer service, and trend analysis. Utilizes fashion knowledge to assist clients and enhance store presentations. Track record of contributing to sales growth and maintaining high standards of store appearance.

Overview

4
4
years of professional experience

Work History

Fashion Associate

Victoria's Secret & PINK
11.2021 - Current
  • Managed daily sales operations to enhance customer experience and drive revenue growth.
  • Maintained a clean and organized sales floor, ensuring an enjoyable shopping experience for customers.
  • Built strong relationships with clientele through attentive service and tailored style advice.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Collaborated with team members to execute visual merchandising strategies that aligned with brand standards.
  • Supported store management in achieving operational goals by adhering to company policies and procedures diligently.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.


Clerk

Bridgeport BMV
07.2021 - Current
  • Processed customer transactions efficiently using POS systems.
  • Assisted customers with inquiries, providing accurate information on services and requirements.
  • Collaborated with team members to streamline administrative workflows and improve productivity.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

Education

High School Diploma -

Martins Ferry High School
Martins Ferry, OH
01-2012

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Time management
  • Customer assistance
  • Cash handling
  • Teamwork and collaboration
  • Customer engagement
  • Retail sales
  • Reliability and punctuality
  • Professional appearance
  • Relationship building
  • Cash register operation

Accomplishments

  • Achieved [Result] through effectively helping with inventory, and stocking during change in seasons.

Timeline

Fashion Associate

Victoria's Secret & PINK
11.2021 - Current

Clerk

Bridgeport BMV
07.2021 - Current

High School Diploma -

Martins Ferry High School

Similar Profiles

CREATE PROFILE