Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
SalesAssociate

Donjanique Johnson

Bellaire,OH

Summary

Dynamic professional with a proven track record at BMV, excelling in document management and customer service. Adept at multitasking and fostering relationships, I enhanced office efficiency and boosted customer satisfaction through effective communication and precise data entry. Committed to organizational growth and teamwork, I consistently deliver results in fast-paced environments.

Experienced with document preparation and office management. Utilizes word processing and data entry skills to maintain accurate records and produce clear communication. Track record of ensuring efficient office operations and supporting team collaboration.

Highly skilled Typist delivering high word count per minute. Seasoned clerical employee talented in spotting typographical errors and producing high-quality documents. Organized worker with pride in professional work.

Organized employee with working knowledge in document formatting and layout. Proficient in word processing and presentation software. Reliable with strong work ethic.

Efficient bmv uses different word processing software and transcription tools and offers demonstrated mastery in formatting styles. Strong attention to detail and committed to following style guides and formatting conventions.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Clerk/Typist

BMV
07.2021 - Current
  • Demonstrated flexibility in adapting to changing priorities while consistently meeting deadlines for assigned tasks.
  • Improved document organization by efficiently managing electronic and paper filing systems.
  • Provided exceptional support to senior staff members, handling complex clerical tasks as needed to ensure smooth operations within the department.
  • Developed strong relationships with vendors, ensuring timely deliveries and addressing any issues or discrepancies that arose during transactions.
  • Enhanced office efficiency by maintaining a clean, organized workspace for optimal productivity.
  • Supported team members by promptly completing typing tasks, contributing to overall project success.
  • Facilitated teamwork within the office environment by actively participating in group discussions, offering assistance when needed, and sharing knowledge of best practices.
  • Boosted customer satisfaction with prompt and accurate responses to inquiries via phone and email.
  • Organized and maintained precise confidential personnel files.

Sales Associate

Victoria's Secret & PINK
10.2020 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Sales Associate

Gabes, Gabriel Brothers
10.2016 - 08.2024
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Associate of Applied Science - Phelbotmy

West Virginia Northern Community College
Wheeling, WV
07-2024

Martins Ferry High School
Martins Ferry, OH
05-2012

Skills

  • Scheduling appointments
  • Organizational growth
  • Accurate data entry
  • Document formatting
  • File management
  • Accuracy and precision
  • Documentation preparation
  • Document scanning
  • Error detection
  • Presentation development
  • File review
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking
  • Multitasking Abilities
  • Active listening
  • Effective communication
  • Relationship building

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

My church women's group and my church acting group and my church youth group

Timeline

Clerk/Typist

BMV
07.2021 - Current

Sales Associate

Victoria's Secret & PINK
10.2020 - Current

Sales Associate

Gabes, Gabriel Brothers
10.2016 - 08.2024

Associate of Applied Science - Phelbotmy

West Virginia Northern Community College

Martins Ferry High School
Donjanique Johnson