LaQuera Shephard
Atlanta,GA
Summary
Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.
Overview
11
11
years of professional experience
1
1
Certification
Work History
EKG Technician
Jackson Memorial Hospital
Montgomery, AL
11.2021 - 08.2023
- Performed EKG tests on patients of all ages, including neonatal and geriatric.
- Maintained accurate records of patient data, test results, and other relevant information.
- Instructed patients on proper positioning for EKG testing and ensured their comfort during the procedure.
- Assisted physicians in interpreting EKG results to diagnose medical conditions or detect irregularities.
- Communicated effectively with patients to explain the purpose of the test and answer any questions they may have had about it.
- Prepared reports summarizing patient data collected from EKG tests for review by physician.
- Ensured that all safety protocols were followed at all times while performing EKG tests on patients.
- Ensured that all supplies necessary for performing EKG tests were stocked adequately.
- Monitored inventory levels of disposable supplies such as syringes, needles and bandages.
- Educated patients on cardiac conditions and treatments in easy-to-understand terminology.
Patient Care Technician
Jack Hougston Hospital
Phenix City, AL
01.2019 - 11.2021
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Helped create a safe environment by following infection control policies.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Patient Care Technician
Pedimont
Columbus, GA
01.2015 - 12.2018
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Provided emotional support for patients and families during difficult times.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Patient Advocate
East Alabama Hospital
Opelika, AL
08.2012 - 12.2015
- Provided emotional support to patients and their families during difficult times.
- Facilitated communication between providers, patients, and family members.
- Assisted with the completion of insurance paperwork for patient coverage.
- Informed patients about their rights under HIPAA regulations.
- Organized patient records and updated information in the hospital database system.
- Attended meetings with physicians and other healthcare professionals to discuss cases.
- Ensured that all necessary documents were signed prior to any procedure being performed.
- Received patient inquiries or complaints and directed to appropriate medical staff members.
- Initiated application processes to add patients to assistance programs at bedside and followed through until completion.
- Documented patient counters in hospital system and initiated follow-up actions.
Education
High School Diploma -
Carver High School
Columbus, GA05.2003
Skills
- Interpersonal and Written Communication
- Specimen Preparation
- Clinical Lab Settings
- Sample Preparation
- Medical Laboratory Procedures
- Laboratory Safety Protocols
- Vital Signs Monitoring
- Feeding Assistance
- ADL Support
- Mobility Assistance
- Patient Observation
- Data Collection
- CPR/FIRST AID
Certification
- Certified Phlebotomy
- EKG Certifcation
Timeline
EKG Technician
Jackson Memorial Hospital
11.2021 - 08.2023
Patient Care Technician
Jack Hougston Hospital
01.2019 - 11.2021
Patient Care Technician
Pedimont
01.2015 - 12.2018
Patient Advocate
East Alabama Hospital
08.2012 - 12.2015
High School Diploma -
Carver High School