Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna Marlowe

Bluefield,VA

Summary

Motivated Housekeeper with work experience in industrial cleaning services. Dedicated to completing tasks on time and surpassing expectations. Works hard to maintain impeccable levels of cleanliness. Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Reliable and quick-paced worker with excellent attention to detail. I would Love to be apart of the Team.

Overview

34
34
years of professional experience

Work History

House Cleaner

Self Employed Services
Bluefield, VA
02.2000 - Current
  • Swept patios or decks of debris or leaves with a broom or blower.
  • Washed windows inside and outside as needed.
  • Polished metal fixtures in kitchen and bathroom areas.
  • Removed lint from carpets using a vacuum cleaner attachment.
  • Assisted customers in selecting appropriate cleaning products for specific tasks.
  • Organized closets according to customer specifications.
  • Transported trash bags to designated outdoor receptacles for disposal.
  • Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
  • Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
  • Swept, mopped, vacuumed and polished floors of all types.
  • Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
  • Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
  • Sanitized doorknobs, light switches and other frequently touched surfaces.
  • Applied waxes to woodwork or tile floors for protection against wear-and-tear.
  • Replaced air freshener cartridges when necessary to maintain pleasant odors in the home.
  • Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
  • Cleaned homes following specific and detailed protocols and requests.
  • Washed and dried dishes to maintain clean and orderly kitchen.
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
  • Laundered sheets and other bedding, made beds and fluffed pillows.
  • Used natural cleaning products where possible and followed product recommendations to maintain client safety.
  • Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
  • Used cleaning chemicals following proper guidelines.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Waxed and polished wood furnishings to restore faded appearance.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.

Housekeeper

Mercer Nursing Home
Bluefield, WV
06.1997 - 09.1997
  • Changed bed linens and towels, tidied up rooms.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Ensured that all health standards were met during cleaning operations.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Followed safety procedures when handling hazardous materials.
  • Emptied trash receptacles throughout the property.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Used cleaning chemicals following proper guidelines.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Maintained and organized cleaning supplies stock.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Maintained supplies such as paper towels, toilet tissue, soaps.
  • Polished metal fixtures in kitchen and bathroom areas.
  • Checked supplies inventory regularly to ensure adequate levels are available at all times.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Responded to requests from guests regarding housekeeping needs.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Swept and damp-mopped private stairways and hallways.
  • Inspected furniture for damage or stains in between guest stays.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Waxed and polished wood furnishings to restore faded appearance.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Emptied trash cans and replaced liners as needed.
  • Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
  • Transported trash bags to designated disposal areas.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Responded promptly to all customer complaints regarding cleanliness issues.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
  • Provided assistance with laundry services when needed.
  • Emptied wastebaskets and replaced liners.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
  • Polished furniture to remove dust and dirt buildup.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Scrubbed walls to remove scuff marks or stains.
  • Inspected rooms for cleanliness prior to guest arrival.
  • Sanitized frequented areas and equipment using approved supplies.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Emptied wastebaskets to transport trash and waste to proper disposal areas.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Kept business entrances clean, tidy and professional in appearance.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Followed safety processes for all manual and electric cleaning equipment.
  • Followed company uniform, performance and security policies with every job.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Serviced, cleaned and restocked restrooms.
  • Moved furniture, equipment or supplies manually or with hand trucks.
  • Notified managers of repair needs or additions to building operating systems.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Monitored building security and safety by locking doors or avoiding hazards.

Housekeeper

Days Inn Hotel
Charlotte, NC
07.1995 - 10.1995
  • Changed bed linens and towels, tidied up rooms.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Responded to requests from guests regarding housekeeping needs.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Organized closets with hangers for guests' clothing items.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Ensured that all health standards were met during cleaning operations.
  • Provided information about hotel services upon request from guests.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Followed safety procedures when handling hazardous materials.
  • Emptied trash receptacles throughout the property.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Used cleaning chemicals following proper guidelines.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Maintained and organized cleaning supplies stock.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Communicated with maintenance team on damages to repair.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Swept and damp-mopped private stairways and hallways.

Biscuit Maker

Hardee's Restaurant
Huntersville, NC
03.1990 - 01.1991
  • Kept records of inventory levels for ingredients used in biscuit making processes.
  • Monitored production equipment to ensure proper functioning during the entire process.
  • Followed safety protocols while operating machinery and handling raw materials.
  • Measured ingredients accurately using scales or measuring cups and spoons prior to mixing them together.
  • Ensured compliance with all applicable regulations related to food safety standards.
  • Cleaned production equipment, utensils, work areas, and other surfaces between batches.
  • Assisted with packaging of finished products for shipment or storage.
  • Stored ingredients properly according to health department guidelines.
  • Operated various types of kitchen appliances used in biscuit making such as mixers, rollers, presses, proof boxes.
  • Inspected finished products for quality assurance purposes.
  • Checked dough consistency and thickness to ensure uniformity of biscuits.
  • Placed unbaked biscuits in pans and baked them in ovens set at specified temperatures for designated lengths of time.
  • Communicated effectively with supervisors regarding progress updates on tasks assigned.
  • Removed finished biscuits from ovens and placed them on cooling racks.
  • Mixed ingredients, such as flour, shortening, baking powder, and salt, according to recipes or formulas.
  • Rolled out dough on a floured board and cut into desired shapes with biscuit cutters.
  • Organized workstations to prepare for next shift.
  • Prepared biscuits and packaged finished items in boxes for delivery.

Education

Ranson Jr High
Charlotte, NC
01-1984

Skills

  • Surface sanitation
  • Household Management
  • Window Cleaning
  • Linen care
  • Safe Chemical Handling
  • Cleaning and sanitization
  • Polishing surfaces
  • Floor cleaning
  • Health and safety compliance
  • Carpet vacuuming
  • Restocking supplies
  • Safe cleaning with chemicals
  • Furniture dusting
  • Floor waxing
  • Restroom detailing
  • Infection Control
  • Residential Cleaning
  • Dusting
  • Housekeeping
  • Cleaning methods
  • Physically strong
  • Hardworking
  • Sanitization techniques
  • Teamwork
  • English language fluency
  • Vacuuming and sweeping
  • Mopping and buffing floors
  • Interior and exterior cleaning

Timeline

House Cleaner

Self Employed Services
02.2000 - Current

Housekeeper

Mercer Nursing Home
06.1997 - 09.1997

Housekeeper

Days Inn Hotel
07.1995 - 10.1995

Biscuit Maker

Hardee's Restaurant
03.1990 - 01.1991

Ranson Jr High

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Donna Marlowe