Donna Bancroft

• Oriente students to the University of Maryland Global Campus academic environment, resources, and institutional expectations to support student success.
• Guide students in aligning academic programs with professional goals and career pathways through academic and career exploration activities.
• Facilitate the development of communication, teamwork, professionalism, and ethical decision-making skills in a higher education setting.
• Advised students on university resources, transfer credit opportunities, and prior learning pathways to support academic progression and degree completion.
• Encourage student reflection on academic achievement, career readiness, and long-term professional development goals.
• Introduce students to the research process, including information retrieval through library databases, online resources, and web-based search tools.
• Guide students in identifying information needs and locating, evaluating, and ethically using academic resources in accordance with academic integrity standards.
• Teach effective research strategies, including the selection and use of print and electronic resources, web search engines, and library databases.
• Instructed students in the evaluation, citation, and responsible use of scholarly information and research materials.

Deliver comprehensive onsite and virtual library services to students, faculty, and staff at Beal University.

• Provide a vision for the library that directly supports the college’s teaching and learning mission.
• Collaborate with faculty to integrate information literacy into the curriculum.
• Ensure library services evolve to meet the needs of a diverse undergraduate student body.
• Oversee the daily operations of the library, including circulation, reference, and interlibrary loans (ILL).
• Actively participated in professional associations to stay current on industry trends and best practices in librarianship.

• Information and Library Science Program - ILS
• Currently teach online courses for the University of Maine at Augusta.
• Advanced Reference Services.
• Introduction to Reference Services and Materials.
• Library Management.
• Information Brokering and Other Entrepreneurial Options for Library and Media Professionals.
• Collection Development.

• Led initiatives addressing barriers to education for underserved populations within the facility.
• Liaised between faculty, staff and administrators to coordinate educational program delivery.
• Supported student success by monitoring progress and implementing intervention strategies when necessary.
• Assist students with admissions, registration, orientation, course scheduling, financial aid processes, and academic advising.
• Collaborate with faculty to address instructional needs and support in a correctional education settings.

• Coordinated comprehensive off-campus library services for distance education students across all seven campuses within the University of Maine System.
• Promoted and marketed library resources and services to faculty, staff, and students through outreach and instructional initiatives.
• Delivered instruction in general and specialized database searching techniques to support academic research and information literacy.
• Designed and developed course-specific LibGuides and instructional YouTube videos to enhance student learning and research success.