Donna Absalom
Mount Vernon,NY
Summary
Professional caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.
Overview
35
35
years of professional experience
Work History
Certified Nursing Assistant
Orlando Health Hospital – Health Central (Surgical Care Unit)
05.2021 - Current
- Assisting patients with their hygiene, mobility, hydration, elimination, and nutritional needs.
- Maintains a safe, clean, neat, organized patient environment, safety and security of patients, families, self, and other members of the healthcare team.
- Follows standard precautions, performing hand hygiene between patients.
- Assists with admission, transfer, and discharge of patients.
- Takes and records temperature, blood pressure, pulse, respiratory rates, food and fluid intake and output as directed.
- Participates in patient handoff report and purposeful hourly rounding of patients.
- Creating plans for the day with nurses for patients.
Certified Nursing Assistant
Medical Staffing Companies and Facilities
01.2018 - Current
- Assist with all basic patient care activities.
- Monitor, record, and report any physical, mental or emotional changes in residents.
- Sanitized equipment and rooms according to schedule.
- Assist RN’s with all tasks to ensure optimal patient care.
- Successfully performed designated functions under the supervision of an RN.
- Worked with unwavering commitment to patient safety and comfort.
- Provide high quality patient care as an in-demand per-diem CNA with long term care, rehabilitation, home-healthcare, nursing home, and acute care settings.
- Medical Staffing Companies
- Arbor Medical Staffing – Tampa, Florida
- Elite Medical Staffing – Orlando, Florida
- Shiftmeds Medical Staffing- Orlando, Florida
- Superior Medical Staffing- Orlando, Florida
- Facilities
- Rosewood Health and Rehabilitation Center
- Orlando Health and Rehabilitation Center
- Consulate of Kissimmee Health Care Center
- Rio Pinar Health Care Center
- MetroWest Rehabilitation Center
- Tera Vista Rehabilitation and Health Care Center
- Colonial Lakes Health Center
Correctional Officer – Rank – Senior Level Staff Officer
Department of Correctional Services
01.2000 - 01.2018
- Manages up to twenty-five (25) junior staff members and supervised up to sixty offenders in a maximum prison facility.
- Notified medical staff of inmates requiring medical attention and submitting proper incident reports.
- Handled visitation and ensure all visitors are properly identified and free of contrabands.
- Oversees assigned court trips for jailers and maintain security of staff and the public at all times.
- Prepared court documents for jailer.
- Prepared monthly, quarterly, and yearly reports for superintendent in charge.
- Secured priceless and irreplaceable documents against threats such as acts of terrorism or sabotage.
Customer Service Specialist
Ministry of Health (Kingston Public Hospital)
01.1991 - 01.1994
- Handled patient’s & client’s complaints promptly and effectively.
- Built client rapport while accurately processing, repairing documentation, and troubleshooting technical discrepancies through completion.
- Enhanced customer satisfaction ratings by efficiently resolving technical, on-site, and account issues.
- Prepares, completed, and processed customers registration forms and database changes.
- Upheld strict quality control policies and procedures during customer interactions.
- Managed up to 35 calls daily from staff and patients in need of technical assistance to resolve performance issues.
- Automated office operation while managing patient’s correspondence, record tracking, and date communications.
Education
High School Diploma -
Tivoli Garden Comprehensive High School
01.1991
Bachelor of Science - Law
University of Technology
01.2017
Major in Legal Administration
Justice Training Institute
01.2014
Skills
- Reliable, service-focused with excellent patient care and charting skills gained in over five (5) years of experience as a Certified Nursing Assistant, using exceptional personal care skills to provide high quality healthcare to patients/residents Compassionate and technically skilled in attending to patients in diverse healthcare settings BLS and CPR certified
- Collecting vital signs
- Direct patient care
- Bathing assistance
- Alzheimer's and dementia care
- Basic life support
- Dressing assistance
- Electronic charting
- Feeding assistance
Timeline
Certified Nursing Assistant
Orlando Health Hospital – Health Central (Surgical Care Unit)
05.2021 - Current
Certified Nursing Assistant
Medical Staffing Companies and Facilities
01.2018 - Current
Correctional Officer – Rank – Senior Level Staff Officer
Department of Correctional Services
01.2000 - 01.2018
Customer Service Specialist
Ministry of Health (Kingston Public Hospital)
01.1991 - 01.1994
Bachelor of Science - Law
University of Technology
Major in Legal Administration
Justice Training Institute
High School Diploma -
Tivoli Garden Comprehensive High School
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