Donna Andrews
Administrative Assistant
Columbia,MS
Summary
Systematic Administrative Assistant with over 25 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2
2
years of post-secondary education
11
11
years of professional experience
Work History
Front Desk Manager
Magnolia Inn & Suites
Columbia, MS
01.2019 - Current
- Oversaw all front desk operations with eye for hotel reputation, staff productivity and operational efficiency.
- Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
- Checked guests in out of hotel, made reservations and processed payments.
Deputy Court Clerk
City Of Columbia
Columbia, MS
11.2011 - 10.2018
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
- Answered inquiries from general public regarding judicial procedures, court appearances and trial dates.
- Maintained docket calendar and database for Municipal court.
Administrative Assistant
Polk Construction
Columbia, MS
08.2010 - 07.2012
- Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Handled client correspondence and tracked records to foster office efficiency.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained staff directory and company policy handbook for human resources department.
Education
Associate of Arts - Business Management
Phillips Junior College
New Orleans, LA 08.1983 - 05.1985
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Guest services
Spreadsheet management
Office administration
Meeting minutes
Scheduling
Customer and client relations
Policy and procedure modification
Database administration
Business correspondence
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Front Desk Manager
Magnolia Inn & Suites
01.2019 - Current
Deputy Court Clerk
City Of Columbia
11.2011 - 10.2018
Administrative Assistant
Polk Construction
08.2010 - 07.2012
Associate of Arts - Business Management
Phillips Junior College
08.1983 - 05.1985