Donna Arnold
Glenpool
Summary
Dedicated administrator with solid background in high-volume office environment. Focused on delivering exceptional clerical and operational support. Upbeat individual with friendly demeanor and sound judgement to handle diverse daily tasks with minimal oversight.
Overview
25
25
years of professional experience
Work History
Inventory Control/Claims Specialist
American Waste Control
07.2024 - Current
- Enhanced customer satisfaction with timely communication, empathy, and clear explanations of claim outcomes.
- Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
- Handled high-pressure situations with professionalism and composure, consistently achieving positive outcomes for both clients and the organization.
Fulfillment Clerk
Amazon
07.2022 - 07.2024
- Scanned merchandise into inventory at a fast pace.
- Kept assigned work area clean and orderly to promote efficiency and mitigate risk of accidents.
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
Construction Center Administrator
Morton Buildings Inc.
12.2017 - 06.2022
- Answered phones to take messages or redirect calls to appropriate collegues.
- Checked office supplies to determine supply levels and maintain inventory.
- Improved office organization by developing filing system and customer database protocols.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Monitored payroll, credit cart purchases.
- Managed paper and electronic filing systems by recording information, updating paperwork and maintaining documents.
Office Manager
A & A Welding & Construction
03.2011 - 11.2017
- Typed bids for jobs
- Accounts receivable and accounts payable transactions
- Customer service
- AIA billing
Accounts Payable Clerk
Mid-Continent Concrete
08.2000 - 10.2010
- Handled high volume invoice processing with minimal supervision.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Coded invoices and other records maintain organized and accurate records.
- Compiled, coded and submitted weekly invoices to accounting for payment.
- Weekly and monthly check writes
Education
High School Diploma -
Daniel Webster High School
Tulsa, OKNo Degree - Business
Connors State College
Muskogee, OKSkills
- Customer Service
- Data Entry
- Documentation and Reporting
- Work Prioritization
- MS Office
- Filing and Record Keeping
Timeline
Inventory Control/Claims Specialist
American Waste Control
07.2024 - Current
Fulfillment Clerk
Amazon
07.2022 - 07.2024
Construction Center Administrator
Morton Buildings Inc.
12.2017 - 06.2022
Office Manager
A & A Welding & Construction
03.2011 - 11.2017
Accounts Payable Clerk
Mid-Continent Concrete
08.2000 - 10.2010
High School Diploma -
Daniel Webster High School
No Degree - Business
Connors State College
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