Donna B
Bella Vista,AR
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Dependable and effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
20
20
years of professional experience
Work History
Certified Pharmacy Technician
Walmart Central Fill #5169
11.2020 - Current
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted compliance with state regulations by properly labeling medications and ensuring controlled substances were securely stored.
- Overseen pharmacy technicians while helping with daily inventory.
- Communicated with McKesson and Distribution center regarding damaged or missing freight.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Performed regular audits to maintain compliance with state regulations and company policies.
- Participated in continuous professional development opportunities to stay current on industry standards and advancements in pharmaceutical care.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Streamlined pharmacy operations through effective organization of supplies, workspace layout optimization, and process improvements.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Counted and labeled prescriptions with correct item and quantity.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Developed and implemented improvements to pharmacy organization system.
Pharmacy Technician
Walmart
11.2010 - Current
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Counted and labeled prescriptions with correct item and quantity.
- Collected co-payments or full payments from customers.
- Entered and processed patients' prescriptions into internal system.
Jewelry Sales Associate
Walmart
10.2009 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Certified Pharmacy Technician
Walmart
02.2014 - 09.2017
- Managed opening and closing duties for pharmacy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Fostered strong relationships with local healthcare providers, promoting collaboration for optimal patient outcomes.
- Contributed to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.
- Collected co-payments or full payments from customers.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Implemented measures to minimize wait times for prescription pickups, enhancing overall customer experience.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Bookkeeper
FM Construction
07.2006 - 08.2017
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
- Managed vendor relationships and negotiated contracts to obtain best prices and value for money.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Store Manager
Grace Oil Com-any
04.2004 - 08.2006
- Approved regular payroll submissions for employees.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
- Reported issues to higher management with great detail.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Education
No Degree - Medical Office
Vatterott College - Joplin
Joplin, MONo Degree - Prerequisites For Nursing
Crowder College
Neosho, MOSkills
- Payment Processing
- Prescription Filling and Labeling
- Inventory Tracking
- Medication Documentation
- Staff Leadership
- Wholesale Ordering
- Data Entry
- Pharmacist support
- Interpreting and Processing Medication Orders
- Problem-solving skills
- Inventory Management
- Supply Restocking
- Medication Storage and Labeling
- Prescription Filling
- Order Verification
- Patient confidentiality
- Team Coordination
- Creative Thinking
- Receiving incoming supplies
- Drug storage procedures
- Certified Pharmacy Technician
- HIPAA Regulations
- Prioritization and Organization
- Attention to Detail
- Stocking shelves
- Team Collaboration
- Analytical Thinking
Timeline
Certified Pharmacy Technician
Walmart Central Fill #5169
11.2020 - Current
Certified Pharmacy Technician
Walmart
02.2014 - 09.2017
Pharmacy Technician
Walmart
11.2010 - Current
Jewelry Sales Associate
Walmart
10.2009 - Current
Bookkeeper
FM Construction
07.2006 - 08.2017
Store Manager
Grace Oil Com-any
04.2004 - 08.2006
No Degree - Medical Office
Vatterott College - Joplin
No Degree - Prerequisites For Nursing
Crowder College