Donna Bailiff
Branson,US
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills of effective time management, inventory control, customer service and problem-solving.
Overview
32
32
years of professional experience
Work History
Facilities Coordinator
Hilton Grand Vacations
09.2024 - Current
- Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
- Collaborated with other departments to foster efficient use of facility space and resources.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Conducted regular facility inspections to identify repair needs or improvements.
- Streamlined inventory management for maintenance supplies, reducing unnecessary expenditures.
- Ensured compliance with health and safety regulations, maintaining safe environment for all staff.
- Prepared reports and schedules with accuracy.
- Ordered, maintained and distributed supplies and inventory.
General Manager
The Spruce House Inc
12.2022 - 12.2023
- Managed all aspects of the daily business operations, staffing, scheduling, inventory control, customer service and sales
- Conducted weekly meetings with the owner and store managers to review progress against established goals
- Assisted in the recruitment process by doing all interviews for potential new hires
- Trained employees on duties, policies and procedures
- Created work schedules and monitored payroll to remain within budget
- Monitored inventory levels and placed new orders
- Worked the sales floor in the three retail locations during busy tourist seasons
- Processed bi-weekly payroll using ADP program
Department Supervisor
Lowe's Home Improvement Retail Store
09.2021 - 12.2022
- Conducted performance reviews for team members
- Monitored department operations to ensure productivity standards were met
- Provided coaching and mentoring support to team members
- Resolved customer complaints in a timely manner
- Ensured compliance with all safety regulations across the department
- Collaborated with other departments to coordinate activities and resolve issues
- Trained employees on new processes or procedures as needed
- Organized special events or meetings related to department activities
- Participated in weekly meetings with senior leadership teams to discuss progress
- Delegated tasks to ensure department goals were met
- Assessed displays for proper stock, checked store organization and kept aisles clear of obstacles
- Performed opening and closing duties as part of the management team
- Assisted in clearing cash from registers and preparing the daily bank deposit
Planning Department Supervisor
Lowe's Midwest RDC
06.1994 - 09.2021
- Managed a team of 10 employees, assigned tasks and held each accountable for their assignments
- Submitted reports to senior management to aid in business decisions and planning
- Organized and led yearly sample inventory for the RDC
- Trained new employees on LRT terminals
- Performed individual performance reviews
- Administered employee discipline through verbal and written warnings
- Assisted in the recruitment process by conducting interviews for potential new hires
- Assisted in drug testing for potential new hires
- I was the liaison between 120 Lowe's retail stores and the RDC
Education
High School Diploma -
Jennings County High School
IndianaSkills
- Inventory stocking
- Public safety
- Record keeping
- Customer service
- Time management
- Multitasking Abilities
- Reliability
- Task prioritization
- Inventory control
Timeline
Facilities Coordinator
Hilton Grand Vacations
09.2024 - Current
General Manager
The Spruce House Inc
12.2022 - 12.2023
Department Supervisor
Lowe's Home Improvement Retail Store
09.2021 - 12.2022
Planning Department Supervisor
Lowe's Midwest RDC
06.1994 - 09.2021
High School Diploma -
Jennings County High School