Donna Beckman
PORTERVILLE,California
Summary
Creative Business Owner with exceptional background spent ICF-DD-N Facilities, . Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
46
46
years of professional experience
Work History
Owner
Tranquility Homes
01.2018 - Current
- Hired trained, and managed high-performing team of employees dedicated to achieving company goals.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Managed financial aspects of business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Hired trained, and managed high-performing team of employees dedicated to achieving company goals.
- Successfully navigated challenging economic conditions by making informed decisions that protected business's financial stability.
DCA Staff Trainer
Steele's Quality Living
01.1995 - 03.2018
- Developed positive learning environment, fostering open communication and active participation from trainees.
- Partnered with HR to create career development plans, supporting employee growth within organization.
- Collaborated with department leaders to ensure alignment between training content and company goals.
- Designed specialized courses that addressed unique challenges faced by different departments, leading to more targeted and effective training programs.
- Created and oversaw Objectives and data collecting training programs for Residents.
- Trained and mentored new personnel hired to fulfill various roles.
- Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring 100%.
Program Manager
Morgan's TLC ICF-DD-N Facility
06.1991 - 01.2018
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Identified program obstacles and communicated possible impacts to team.
- Built teams to address project goals and objectives for multiple projects.
DCA STAFF TRAINER
New Horizons ICF-DD-N Care Facility
03.2000 - 04.2017
- Increased employee retention rates by providing ongoing support and coaching for new hires.
- Achieved higher levels of job satisfaction among trainees with effective mentoring and guidance.
- Collaborated with department leaders to ensure alignment between training content and company goals.
- Enhanced staff productivity through development of tailored training materials and resources.
- Maintained accurate records of all training sessions conducted, allowing for thorough evaluation of program success over time.
- Promoted culture of continuous learning within organization by actively encouraging employees to participate in professional development opportunities.
- Partnered with HR to create career development plans, supporting employee growth within organization.
- Improved employee performance by designing and implementing comprehensive training programs.
- Enhanced staff productivity through development of tailored training materials and resources.
- Developed positive learning environment, fostering open communication and active participation from trainees.
- Identified and recommended staff for key positions and departments.
- Trained and mentored many new personnel hired to fulfill various roles.
- Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring 90%.
DCA
Morgan's Family Home
05.1982 - 06.1991
- Worked effectively in fast-paced environments.
- Worked well in team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with strong work ethic.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
DCA
Pina Small Family Homes
07.1978 - 04.1981
- Self-motivated, with strong sense of personal responsibility.
- Skilled at working independently and collaboratively in team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma -
Monache High School
Porterville, CA06.1979
Skills
- Customer Relations
- Relationship Building
- Verbal and written communication
- Client Service
- Operations Management
- Staff hiring
- Records Organization and Management
- Employee Relations
- Scheduling
- Policies and Procedures Development
Timeline
Owner
Tranquility Homes
01.2018 - Current
DCA STAFF TRAINER
New Horizons ICF-DD-N Care Facility
03.2000 - 04.2017
DCA Staff Trainer
Steele's Quality Living
01.1995 - 03.2018
Program Manager
Morgan's TLC ICF-DD-N Facility
06.1991 - 01.2018
DCA
Morgan's Family Home
05.1982 - 06.1991
DCA
Pina Small Family Homes
07.1978 - 04.1981
High School Diploma -
Monache High School