Donna Bell

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Transported individuals to events and activities, medical appointments and shopping trips.
• Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Monitored client vital signs, and tracked behaviors to keep healthcare supervisor well-informed.
• Assisted patients with self-administered medications.
• Helped care for 15-20 patients on memory care unit

• Communicated customer complaints, requests and feedback to company management for swift resolution.
• Delivered packages to customer doorsteps and business offices.
• Contacted customers prior to delivery to confirm and coordinate delivery times.
• Completed on-time deliveries by choosing best and most efficient routes.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Fostered positive working relationships with regular customers.

Received unemployment due to Covid restrictions

• Incidental errands, transportation, medication reminders, assist with wake up, assist with bedtime, accompany to doctor, prepare meals/snacks, check food for freshness, Encourage fluids, assist with reading, Organize mail, Care for house plants, play games and cards, prescription pick-up, answered telephone, light housekeeping, empty trash, grocery shopping, prepare meals and snacks, laundry, change linens, make beds, organize closets, bathing and shower assist, assist with walking, shampoo hair, assist with dressing, routine transfer assist, personal hygiene, assist with light exercise, hospital pickup, mechanical lift transfers, gait belt transfer, incontinent care, memory care, etc
• Cleaned house, ran errands, managed laundry and completed weekly grocery shopping

• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
• Corresponded with appropriate doctors to report any changes occurring in patients' health.
• Interviewed patients to current symptoms and medical histories.
• Aided patients with personal hygiene by giving baths, dressing and assisting in feeding.
• Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
• Maintained patient stability by checking vital signs and weight.
• Helped over 8-10 patients per day, both psychologically and emotionally to facilitate quick recovery

• Performs basic nursing cares under supervision of registered nurse, including but not limited to activities of daily living; ambulation, vital signs, blood sugar levels, collaborates effectively with interdisciplinary team to carry out doctor’s orders and optimal treatments, procedures, simple treatments, and dressing changes, urine specimens, oral suctioning, discontinuing foley, catheters, bladder scans, and electrocardiograms, urine specimens, problem solving skills and service focused, performs clerical and receptionist functions including computer order entry, multitasking, and listening skills
• Answered phone calls and messages for 10-15-physicians in medical facility, scheduling appointments and handling patient inquiries
• Organized paperwork such as charts and reports for office and patient needs
• Maintained rapport with physicians, nurse,s and other healthcare personnel
• Maintained current and accurate medical records for patients
• Managed incoming calls and directed to appropriate department
• Enhanced office productivity by handling high volume of callers per day
• Monitored inventory levels and advised management of need for replenishment
• Provided information for patient admissions and discharges to foster timely processing
• Organized patient files and streamlined operations to improve efficiency

• Performed basic patient care functions under the direct supervision of a registered nurse, included but not limited to; grooming, bathing and dressing assistance, ambulation, assessments and vital signs, changed bedding, measured Intake &output, transported pts, assisted with admission and discharge of patient documentation and charting, reported major changes in patients to nursing staff
• Maintained best-in-class standards for individualized care in 137-bed unit by continuously checking in with patients and families and quickly providing care