Donna Bennett
Summary
Efficient Tax Preparer familiar with local, state and federal tax law. Proficient at preparing complete and accurate tax returns. Knowledgeable in overseeing all paperwork for tax preparation.
Deadline-oriented Tax Professional adept at quickly assessing customer needs, developing strategic plans and completing returns to maximize deductions and minimize liabilities.
Experienced with sorting, loading, and unloading packages in fast-paced environment. Demonstrated ability to efficiently sort, load, and unload packages,.
Overview
20
20
years of professional experience
Work History
Package Handler
FedEx
09.2023 - Current
- Operated conveyor systems to ensure efficient package flow.
- Sorted and organized packages for accurate distribution.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Enhanced operational resilience by cross-training in multiple roles, providing flexibility in workforce allocation.
Tax Preparer
H&R Block
11.2024 - 04.2025
- Maintained compliance by adhering to current tax laws and regulations.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Collaborated with clients to gather necessary documentation, improving communication and satisfaction levels.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Assessed client tax situations to determine best filing options.
- Completed and filed returns with tax departments at local, state, and federal levels.
MASTER MERCHANDISER
Driveline
11.2017 - 04.2024
- Complete Resets per planogram and cutins as assigned, Assist in new store setups or remodels, stocking shelves, complete inventory on specific items, train new employees, work with a team to complete projects, and managing schedule for assigned projects.
MERCHANDISER
American Greetings
10.2019 - 02.2022
- Set seasonal cards, put up everyday orders, complete inventory, mark out damaged cards, complete activities as required.
STORE MANAGER
Family Dollar
05.2014 - 07.2017
- Hire and train employees, write store schedule, open and close building, balance tills and safe, receive vendors, unload and sort product from weekly truck, stock shelves, complete resets per planogram, merchandise seasonal product, and run register.
KEY CARRYING SUPERVISOR
Home Depot
06.2005 - 06.2013
- Open and close the building including set up and tear down of self checkout registers, balance tills and verify safe, receive and unload trucks, load delivery and customer trucks, manage specific departments, complete resets from a planogram, complete counts and inventory of product, interview, hire, train, and discipline employees, act as Manager on Duty for the store, assist in writing schedule for entire store, run register, order and stock product, and assist with merchandising product in various departments.
Education
No Degree - Business Management
Colorado Technical University
Colorado Springs, COHigh School Diploma -
Walkersville High School
Walkersville, MDSkills
- Local, state, and federal tax returns
- Tax return preparation
- Income documentation
- Client interviews
- Customer service
- Appointment scheduling
- Willing to learn
- Sorting packages
- Truck loading
- Package scanning
Timeline
Tax Preparer
H&R Block
11.2024 - 04.2025
Package Handler
FedEx
09.2023 - Current
MERCHANDISER
American Greetings
10.2019 - 02.2022
MASTER MERCHANDISER
Driveline
11.2017 - 04.2024
STORE MANAGER
Family Dollar
05.2014 - 07.2017
KEY CARRYING SUPERVISOR
Home Depot
06.2005 - 06.2013
No Degree - Business Management
Colorado Technical University
High School Diploma -
Walkersville High School
OBJECTIVE
To further my career as a merchandiser to the benefit of my employer
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