Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna Bennett

Smithville,MO

Summary

Detail-oriented and versatile professional dedicated to driving diverse projects with a strong commitment to achieving high satisfaction for company success through strong problem-solving skills, proactive approach and meticulous attention to every task, offering flexibility and readiness to engage in various roles.

Overview

12
12
years of professional experience

Work History

Porter

Balderston Auto Group
03.2024 - 08.2025
  • Safely transported vehicles in and out of the service drive and provided shuttle service to customers when necessary.
  • Assisted with the service mobile pick up and delivery and parts department by picking up vehicle parts from surrounding dealerships.
  • Assisted with office duties by making daily bank deposits, retrieving postal mail from post office, answering & directing calls, scanning, filing and processing confidential document's.
  • Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
  • Facilitated smooth operations within the service department through effective communication with service technicians and managers.

Production - Electronic Assembler

AAON
10.2021 - 03.2024
  • Connected electrical circuit boards to power testing equipment for quality performance, functionality and verification of latest software versions and updated software versions when necessary.
  • Assembled electrical HVAC products by reading, verifying and identifying work order materials, interpreting and analyzing computer diagram instructions, schematics and applying various components using hand /power tools and soldering equipment while maintaining keen attention to detail.
  • Evaluated design schematics for clarity before beginning each assembly project, ensuring minimal errors during the build process.
  • Maintained a positive attitude and strong work ethic, contributing to overall team morale and success in meeting production goals.
  • Inspected and packed finished assembled products, fulfilled and verified customer direct sale orders for shipment.


Assistant Office Manager

Always There Appliance Repair
05.2021 - 10.2021
  • Scheduled office meetings, customer appointments and employee PTO requests in computer data base.
  • Ordered & organized office supplies, input and updated customers information and payments into quickbooks.
  • Dispatched customer home warranty insurance contracts and service technicians to job sites in correspondence of demographic zip code work regions.
  • Courteously answered phone calls, responded to email and voicemail inquiries, managed incoming mail, warranty issues, filing system for necessary documents and the organization of shelving units for ordered parts with corresponding paper work.
  • Responsible key holder for opening and closing office for business operations and greeted visitors upon arrival.

Transportation Security Screening Officer

Akal Security
04.2018 - 05.2021
  • Professionally performed thorough screening of aviation passengers and accessible property for prohibited items before granting gate access.
  • Implemented and conducted a combination of security measures such as pat downs, bag checks, visual inspections of travel documents and government issued identification, metal detectors and usage of other security screening technology equipment while maintaining focus and awareness in a noisy, busy and fast-paced environment to ensure a high level of security.
  • Engage with visitors and passengers by giving oral and written instructions, directions and responding to inquiries of suspicious behavior and/or emergencies.
  • Trained new hires on job functions, responsibilities, and company policies.

Correctional Officer I

Missouri Department of Corrections
03.2013 - 04.2018
  • Supervised adult male offenders in a maximum prison to ensure the safety and security of the institution, staff, public and offenders by enforcing rules, regulations and initiate corrective actions for violation of rule infractions.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Applied wrist and leg restraints when applicable, documented and reported custody counts, conducted interior and exterior perimeter security checks of the institution and pat downs searches of offenders.
  • Escorted, monitored and regulated the control of offender movements within the facility and on institutional transports.
  • Prepared and submitted accurate computer and written reports on the custody and care of offenders.

Education

Criminal Justice

Maple Woods Metropolitan Community College
Kansas City, MO
12-1999

Skills

  • Communication
  • Team & Detail oriented
  • Interpersonal, Multi-tasking, Organizational, Critical thinking
  • Customer Service (20 years)
  • Supervising Experience (3 years)
  • MS Office, Outlook, PowerPoint Quickbooks, 10- Key touch, AS400

Timeline

Porter

Balderston Auto Group
03.2024 - 08.2025

Production - Electronic Assembler

AAON
10.2021 - 03.2024

Assistant Office Manager

Always There Appliance Repair
05.2021 - 10.2021

Transportation Security Screening Officer

Akal Security
04.2018 - 05.2021

Correctional Officer I

Missouri Department of Corrections
03.2013 - 04.2018

Criminal Justice

Maple Woods Metropolitan Community College