Donna Blanco
Lahaina,HI
Summary
Reliable employee seeking a position and offering excellent communication and judgement. Experienced Manager with many years of experience in Hospitality in the front as well as the back of the house. Excellent reputation for resolving problems and improving customer and employee satisfaction.
Work History
F&B Manager
Pioneer Inn
Lahaina, HI
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed and maintained courteous and effective working relationships.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Adhered to social distancing protocols and wore mask or face shield.
Manager of Operations
Finest Kind Sportfishing
Lahaina, HI
- Identified procedure or process changes required to improve performance and productivity.
- Partnered with vendors and suppliers to effectively manage and budget.
- Introduced new methods, practices and systems to reduce turnaround time.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Education
Associate of Arts - Art And Design
05.2001 -
Food Safety Course
11.2015 - 12.2015
Basic Employment Laws
Supervision 101
Avoiding Sexual &Other Harassment Claims
Interviewing and Selecting
Building Employee Performance
Performance Appraisal 1 & 2
Skills
Food production
Proficient in creating and maintaining schedules
Food preparation and safety
Recipes and menu planning
Order delivery practices
Inventory control and record keeping
Food service background
Staff Scheduling
Point of Sale (POS) system operation
Timeline
Certificate of Achievement - , Food Safety Course
11.2015 - 12.2015
SUNY Farmingdale - Associate of Arts, Art And Design
05.2001 -
F&B Manager - Pioneer Inn
Manager of Operations - Finest Kind Sportfishing
Certificate of Completion - , Basic Employment Laws