Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna Blanton

Post Falls,ID

Summary

Accomplished Bartender Server with a proven track record at Bullet Bar, adept at managing high customer volumes and crafting high-quality cocktails, enhancing customer satisfaction. Skilled in inventory management and team training, demonstrating strong multitasking and a team player attitude. Boosted beverage sales through innovative menu design, showcasing reliability and customer service excellence.

Overview

2024
2024
years of professional experience

Work History

Bartender Server

Bullet Bar
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.
  • Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
  • Contributed to event success, planning beverage menus and efficiently serving large groups.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Implemented sustainable practices, reducing waste by introducing reusable straws and biodegradable napkins.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Assisted with inventorying beverage stock and bar supplies.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Completed requisitions to maintain required stock par levels.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Paralegal

Bacio & Associates
08.1996 - 11.2023
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Liaised with other paralegals and legal staff to complete common tasks on schedule.
  • Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
  • Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
  • Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
  • Conducted detailed client intakes and entered information into company database.
  • Promoted a positive work environment by providing training and guidance to junior paralegals or interns as needed.
  • Aided settlement negotiations with effective summary reports outlining key points from discovery materials for use during mediation sessions or pretrial settlement talks.
  • Reduced case resolution times by effectively supporting negotiation and settlement processes.
  • Streamlined office communication and improved case management with meticulous record-keeping and scheduling.
  • Increased efficiency in legal document production with advanced proficiency in legal software applications.
  • Fostered collaborative environment, facilitating communication between legal teams and clients.
  • Streamlined case management process, reducing overhead costs and improving case turnaround times.
  • Improved client trust and satisfaction, providing comprehensive support and updates throughout case progression.
  • Streamlined workflow by implementing new document management system, reducing time spent on file retrieval.
  • Enhanced case preparation efficiency by organizing and maintaining comprehensive digital filing system.
  • Increased department efficiency, organizing continuing legal education seminars for paralegal staff.
  • Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
  • Created weekly, monthly, and quarterly expense reports.
  • Conducted background investigations on defendant.
  • Wrote and filed pleadings with Type court on schedule to maximize case success.
  • Generated leads to meet and exceed revenue goals by identifying new clients.
  • Analyzed deeds of trust to verify grantor, grantee, trustee and loan amounts for executive leadership.
  • Reviewed Deed of Trust, Title Commitment, and prior bankruptcies documents.

Bartender Server

Fat Pig
03.2021 - 08.2021

Customer service, serving and bartending

Bartender

Post Falls Steakhouse
08.2019 - 03.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.
  • Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
  • Contributed to event success, planning beverage menus and efficiently serving large groups.
  • Implemented sustainable practices, reducing waste by introducing reusable straws and biodegradable napkins.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
  • Assisted with inventorying beverage stock and bar supplies.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Completed requisitions to maintain required stock par levels.
  • Built relationships with vendors to manage orders and negotiate costs.

Bartender

West Covina Elks Lodge
11.2013 - 04.2018

Tending bar, preparing cocktails. Serving food

Bartender

Arroyo Seco Golf Coursr
07.2012 - 09.2015

Tending bar, serving food

Education

Paralegal Certificate - Legal Studies

Esquire College
Pasadena, CA
08.1996

N/A - Legal Studies

Citrus Jr. College
Azusa, CA
06.1984

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Timeline

Bartender Server

Fat Pig
03.2021 - 08.2021

Bartender

Post Falls Steakhouse
08.2019 - 03.2020

Bartender

West Covina Elks Lodge
11.2013 - 04.2018

Bartender

Arroyo Seco Golf Coursr
07.2012 - 09.2015

Paralegal

Bacio & Associates
08.1996 - 11.2023

Bartender Server

Bullet Bar

Paralegal Certificate - Legal Studies

Esquire College

N/A - Legal Studies

Citrus Jr. College
Donna Blanton