Donna Boyle

• Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally
• Improved operational efficiency by streamlining processes and implementing cost-saving measures
• Collaborated with team members to meet and exceed performance goals consistently
• Maintained accurate records of shipments, ensuring proper tracking and timely delivery
• Developed strong relationships with clients, providing excellent customer service and support
• Optimized routing schedules to minimize transit times while reducing fuel consumption
• Performed regular maintenance checks on vehicles, ensuring safety and reliability in all weather conditions.

• Monitored inventory levels for spare parts required for servicing ATMs.
• Assisted customers with basic instructions for use of the ATM machine's functions when needed.
• Conducted regular inspections of the ATM machines to ensure proper operation and security measures were met.
• Troubleshot common ATM problems such as power failure, card reader issues, dispenser errors, and communication failures.
• Performed preventative maintenance and repair of ATM machines, including software and hardware upgrades.

• Greeted customers and visitors in a professional manner.
• Answered incoming calls and routed to appropriate personnel.
• Scheduled appointments for clients and ensured accuracy of information.
• Maintained a neat, organized reception area.
• Assisted with mail sorting and distribution.
• Provided administrative support to the receptionist.
• Managed office supplies inventory and reordered when necessary.
• Prepared documents such as invoices, reports, memos, letters, financial statements.
• Organized filing system for easy retrieval of documents.
• Performed data entry tasks into various software systems accurately and quickly.
• Provided assistance to other departments when needed.
• Inputted client contact information into database accurately.
• Ensured that all visitors sign-in upon entering the premises.
• Answered and directed incoming calls using multi-line telephone system.
• Served visitors by greeting, welcoming and directing to appropriate personnel.

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• Assisted with research projects by gathering, analyzing, and summarizing data.
• Managed workflow processes related to document management tasks efficiently.
• Inputted customer data into computer database accurately and quickly.
• Updated existing data records and deleted unnecessary files.
• Performed basic administrative duties such as filing, copying, scanning.
• Maintained accurate logs of all activities performed in the course of daily work.
• Processed high volumes of paperwork in a timely manner to meet tight deadlines.
• Verified accuracy of data entered by comparing it to source documents.
• Maintained data entry requirements by following data program techniques and procedures.

• Operated computerized key punch machine to produce data cards from source documents.
• Checked accuracy of punched cards against source documents and corrected errors by using appropriate symbols.
• Processed customer orders according to established procedures.
• Maintained records of work completed, time spent on each job, and output produced.
• Performed routine maintenance tasks such as cleaning the card reader and punch unit and changing paper rolls in the printer.
• Loaded programs into memory units or onto magnetic tape or disk storage devices.

• Operated computerized key punch machine to produce data cards from source documents.
• Processed customer orders according to established procedures.
• Maintained records of work completed, time spent on each job, and output produced.
• Performed routine maintenance tasks such as cleaning the card reader and punch unit and changing paper rolls in the printer.

• Documented daily production results accurately and completely.
• Met deadlines for completion of assigned tasks efficiently and effectively.
• Operated computerized key punch machine to produce data cards from source documents.
• Checked accuracy of punched cards against source documents and corrected errors by using appropriate symbols.
• Verified card decks for completeness and accuracy, including count and sequence.
• Maintained records of work completed, time spent on each job, and output produced.
• Performed routine maintenance tasks such as cleaning the card reader and punch unit and changing paper rolls in the printer.