Donna Brookings
Gorham,ME
Summary
Proactive Clinical Coordinator excited to transition into a new position where superb leadership and clinical coordination abilities can be utilized. Skilled in task delegation, staff recruitment and scheduling. Committed to ensuring staff is compliant with all safety and health standards and protocols. Adaptable Clinical Coordinator with over 15 years of experience overseeing the clinical care of 50 patients and 90 staff members. Strengths include patient scheduling monitoring, infection control, staff scheduling monitoring and program and policy development. Organized Clinical Coordinator with excellent scheduling, coordination and documentation talents as part of clinical teams. Skilled at admitting patients, managing patient services, providing thorough reports and ensuring patient satisfaction. Detail and patient-oriented with proficiency in handling emergency situations. Motivated Clinical Supervisor committed to building integrated nursing teams and improving patient outcomes at hospital level. Adept at maintaining high training, hospital and regulatory standards. Skilled in closing training and competency gaps among nursing teams. Results-driven Clinical Supervisor successful in creating innovative educational programs. Works with nurse leaders and healthcare staff to improve patient care and outcomes. Focused on developing strong teams while serving as positive role model. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level LPN position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Clinical Service Coordinator
Northern Light Home Care And Hospice
04.2017 - Current
- Addressed any staff performance issues proactively through constructive feedback sessions or disciplinary action when necessary, upholding a high standard of care within the department.
- Enhanced interdepartmental communication for seamless service delivery by organizing regular team meetings and sharing relevant information.
- Contributed to budget planning processes, ensuring sufficient funding was allocated for essential clinical services while minimizing costs where possible.
- Facilitated continuing education opportunities for clinical staff, promoting professional development and maintaining high standards of care.
- Promoted a culture of continuous improvement by encouraging staff to share their ideas and suggestions for enhancing clinical service delivery.
- Maintained compliance with health regulations through meticulous record-keeping practices and adherence to established protocols.
- Provided compassionate support to patients during challenging times, fostering an environment of trust and open communication between patients and healthcare providers.
- Provided support to patients'' families during difficult situations by offering guidance on available resources and coping strategies.
- Built strong relationships with patients and families for optimized care satisfaction.
- Developed and adjusted work schedules for Nurse, Social Work, and Home Health Aid staff.
- Created weekly schedules for nurses, taking into account sick days and vacation time.
- Communicated with patients, ensuring that medical information was kept private.
- Ordered all pharmacy supplies and kept check on inventory levels.
LPN Charge Nurse
Falmouth House At Oceanview
04.2016 - 04.2017
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
- Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
- Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
- Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
- Served as charge nurse, caring for patients with serious illnesses.
- Provided compassionate end-of-life care, supporting patients and their families through difficult times.
- Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
- Promoted continuity of care by thoroughly documenting shift-to-shift communication in nursing reports.
- Managed complex wound care cases, applying advanced knowledge of wound healing principles to achieve optimal results.
- Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
- Collaborated with interdisciplinary team members to optimize patient outcomes and deliver high-quality care.
- Served as a mentor to new nurses, fostering a positive work environment and promoting professional growth.
LPN Office Nurse
Casco Bay Surgery
10.2014 - 04.2016
- Developed strong rapport with patients and their families, fostering trust and open communication during sensitive medical situations.
- Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
- Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
- Supported new employees during orientation periods by serving as a knowledgeable resource on office policies, procedures, documentation requirements.
- Assisted with minor surgical procedures, ensuring proper sterilization techniques and adherence to safety protocols.
- Coordinated referrals to specialists when necessary, ensuring seamless transitions of care for patients within the healthcare system.
- Managed inventory of medical supplies within the office, ensuring adequate stock levels while minimizing waste through effective organization strategies.
- Demonstrated adaptability by efficiently managing unexpected changes in schedules or staffing situations without compromising patient care quality or timeliness of services rendered.
- Provided health education to patients on various topics such as medication management, disease prevention, and self-care strategies.
- Conducted thorough assessments of vital signs, lab results, and physical status to identify potential concerns and inform appropriate interventions.
- Streamlined appointment scheduling processes, resulting in reduced wait times and increased patient satisfaction.
- Maintained accurate medical records for over 100 patients, ensuring timely updates and efficient communication between healthcare providers.
- Prepared patients for diagnostic testing procedures by explaining the process, providing reassurance, and answering any questions they may have.
- Completed paperwork and prior authorizations and scheduled appointments for patients.
- Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
- Sterilized instruments and equipment and stocked unexpired supplies and medications to prepare patient care areas.
Education
Bachelor of Science - Health Administration
Walden University
Minneapolis, MN12.2023
Certificate - LPN
Pearl River Community College
Poplarville, MS08.1993
Skills
- Clinical Documentation
- Clinical assessment
- Quality Improvement
- Healthcare administration
- Interdisciplinary Collaboration
- Clinical Leadership
- Patient services management
- Patient Care
- Direct Patient Care
- HIPAA Compliance
- Patient Education
- Patient confidentiality
- Physical assessments
- Informed consent
- Developing training programs
- Patient care planning
- HIPAA
- Infection Control
- Care Quality Assessments
- Multidisciplinary team collaboration
- Medical database expertise
- Staff Scheduling
- Staff Development
- Patient relationship management
- Case Management
- HIPAA compliant
Additional Information
I am also the Maine State Coordinator and North East Regional Director for Quilts of Valor which is a national organization that makes quilts and awards them to active Service Members and Veterans.
Timeline
Clinical Service Coordinator
Northern Light Home Care And Hospice
04.2017 - Current
LPN Charge Nurse
Falmouth House At Oceanview
04.2016 - 04.2017
LPN Office Nurse
Casco Bay Surgery
10.2014 - 04.2016
Bachelor of Science - Health Administration
Walden University
Certificate - LPN
Pearl River Community College
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