Overview
Work History
Education
Skills
Timeline
Generic

Donna Bunch

Moseley,VA

Overview

2010
2010
years of professional experience

Work History

Brand Ambassador

Alnylam Pharmaceuticals Inc.

Respiratory Therapist

VCU Health System
08.2001 - 03.2009
  • Managed ventilator support for critically ill patients in intensive care units, ensuring proper adjustments according to physician orders and clinical guidelines.
  • Managed and operated mechanical ventilators to deliver airway management.
  • Administered oxygen therapy, aerosol therapy and inhalation therapy to improve patients' breathing and lung function.
  • Provided emergency response assistance in cases of respiratory distress or failure as part of a rapid response team.
  • Assessed, diagnosed, and treated breathing issues.
  • Educated patients and families on disease management, breathing techniques, and medication administration, promoting self-care and adherence to treatment plans.
  • Collaborated closely with interdisciplinary teams to develop comprehensive care plans addressing patient needs and goals.
  • Educated patients and families on proper use of respiratory equipment and techniques for managing respiratory disorders to improve patient outcomes.
  • Maintained accurate patient records to track patients' medical history and treatment plans.
  • Cooperated and communicated with physicians to deliver patient satisfaction and meet compliance with set standards.
  • Contributed to improved patient satisfaction scores by delivering compassionate and empathetic care throughout the treatment process.
  • Mentored new hires and students in respiratory therapy best practices, contributing to a high-quality work environment.
  • Promoted a positive workplace culture through active participation in department meetings, committees, and quality improvement initiatives.
  • Improved patient satisfaction by quickly addressing concerns and adjusting treatment plans as necessary.
  • Increased patient comfort with compassionate care and effective communication, ensuring understanding and compliance with treatment plans.

Sales Associate

Kohls Department Store
09.1999 - 05.2001
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Education

Associate In Respiratory Therapu - Respiratory Therapy

JSReynolds
Richmond, VA
12.2004

Skills

  • Customer service
  • Effective communicator
  • Exceptional communication
  • Customer engagement
  • Adaptable personality
  • Goal-oriented mindset
  • Sales expertise
  • Target audience identification
  • Time management mastery
  • Public relations
  • Floor operations and displays
  • Strong interpersonal skills
  • Team player
  • Time management
  • Problem-solving
  • Critical thinking
  • Flexible schedule

Timeline

Respiratory Therapist

VCU Health System
08.2001 - 03.2009

Sales Associate

Kohls Department Store
09.1999 - 05.2001

Brand Ambassador

Alnylam Pharmaceuticals Inc.

Associate In Respiratory Therapu - Respiratory Therapy

JSReynolds

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Donna Bunch