Donna Burks
150 East Bonita Avenue #103 Pomona ,CA
Summary
Proven ability to enhance customer experiences and streamline inventory processes, as demonstrated at 99 Cents Store. Skilled in loss prevention and fostering customer relationships, I excel in fast-paced environments, showcasing an energetic and outgoing demeanor. Leveraged expertise in stock rotation and merchandise management to significantly improve operational efficiency.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Stocker
99 Cents Store
07.2015 - 01.2024
- Performed inventory control, such as counting, and stocking merchandise.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Maintained neat, organized stockroom free of hazards.
- Maintained effective team member communication.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Cashier
Marshalls Department Store 626 967 6371
04.2012 - 08.2019
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Dental Assistant
Dr, Kenneth Wong 909 627 8501
02.2005 - 03.2012
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
Education
No Degree - Dental Assisting
Citrus College
Glendora, CA09.2005
Skills
- Price Checking
- Loss Prevention
- Display Assembly
- Order Receiving
- Willing to Learn
- Stock Rotation
- Merchandise Rotation
- Energetic and Outgoing
- Customer Relationships
Certification
Radiology Training - [Timeframe]
Certified Nurse Assistant
art work, fishing, bicycling, horticulture,aquariums
Art is my first love... i love visiting museums and am collaborating a small vender business selling games of physical skill, kaleidescopes , puzzles and other oddities...I like putting aquariums together...at the moment i have a freshwater tank consisting of Gourami, Glass Catfish, Algae Eaters and frogs...studying horticulture allows me to understand and define my fish tank..i am thinking about beginning a womens bike riding club which will meet once a week and go riding in the evenings..i also would like to do audio for books and perhaps other voice type media...
Timeline
Stocker
99 Cents Store
07.2015 - 01.2024
Cashier
Marshalls Department Store 626 967 6371
04.2012 - 08.2019
Dental Assistant
Dr, Kenneth Wong 909 627 8501
02.2005 - 03.2012
No Degree - Dental Assisting
Citrus College
Radiology Training - [Timeframe]
Certified Nurse Assistant
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