Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Donna Campbell

Donna Campbell

Outbound Supervisor
Aurora,CO

Summary

DDC OUTBOUND SUPERVISOR

Detail-oriented professional with over 21 years of experience and a proven knowledge of carrier management, contract transportation services, and safety management. Aiming to leverage my skills to successfully fill the Staff Manager role at the Aurora Costco Depot.

Experienced with managing outbound logistics and ensuring efficient shipment processes. Utilizes strong leadership to drive team performance and operational efficiency. Track record of implementing process improvements and maintaining high standards in dynamic environments.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Hardworking and passionate team member with strong organizational skills eager to secure Staff Manager position. Ready to help team achieve to grow and learn from my leadership abilities company goals.

Overview

24
24
years of professional experience

Work History

DDC Outbound Supervisor

Costco Aurora Depot
11.2020 - Current
  • Set performance goals for staff members and helped teams meet important deadlines
  • Delegated tasks to team members according to individual strengths
  • Received product deliveries and moved materials to designated workplace locations
  • Taught company procedures to new employees and increased progress by identifying areas of weakness
  • Communicated employee, customer and workplace needs to managers
  • Tracked company inventory and noted item shortages for future product orders
  • Inspected work environment for health and safety hazards and reported findings to manager
  • Conducted employee evaluations and documented overall progress
  • Notified employees of policy and procedure changes to promote overall compliance
  • Organized workflow tasks to prevent downtime and production gaps
  • Assisted managers with employee recruitment and interviews
  • Canceled orders based on customer requests, inventory or delivery problems
  • Administered and created training and awareness presentations or materials
  • Provided clerical support to other departments
  • Read and analyzed incoming memos, submissions and reports to determine significance and distribute to proper staff members
  • Ordered and distributed office supplies by adhering to fixed office budget
  • Maximized warehouse space utilization, optimizing storage layouts to accommodate increased inventory levels.
  • Enhanced communication between team members, fostering a collaborative work environment that encouraged information sharing and problemsolving.
  • Maintained accurate shipping documentation, streamlining outbound operations to avoid delays or errors in deliveries.

Expense Clerk

Costco Aurora Depot
04.2022 - 09.2022
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary
  • Maintained varies reports monthly
  • Interacted with varies vendors



Returns

Costco Aurora Depot
11.2020 - 04.2022
  • Processed returns according to company guidelines
  • Worked in Bulk, Small, Liquidation
  • Handled damaged items, processed accordingly
  • Maintained safety procedures
  • Implemented quality control measures to minimize errors
  • Trained new employees on guidelines and procedures
  • Became Supervisor in July of 2021

Senior Executive Administrative Assistant

Graebel Companies
08.2000 - 04.2020
  • Prepared agendas and set-up meeting arrangements, such as catering for luncheons, for committee board meetings
  • Utilized job-related software to prepare invoices, letters and memos
  • Designed electronic file systems to maintain electronic and paper files
  • Filed and retrieved corporate documents, records and reports
  • Answered phone calls to direct callers to appropriate parties or take messages
  • Performed general office duties, such as ordering supplies, maintaining records management database systems
  • Greeted visitors and determined whether should be given access to specific individuals
  • Made travel arrangements for executives
  • Utilized Excel , Word, and Power Point
  • Managed and maintained executives' schedules
  • Arranged for employee onboarding by scheduling training and organizing training material
  • Compiled, transcribed and distributed minutes of meetings


Education

Associate in Arts (A.A.) - Business Management

UNIVERSITY OF PHOENIX, Denver, CO
06.2005
Completed coursework towards

High School Diploma -

CENTRAL HIGH SCHOOL, Omaha, CO
06.1978
GPA: 3.8

Skills

  • Interpersonal Communication Skills
  • Worker Supervision
  • Employee Performance Evaluations
  • Strategic Decision-Making
  • Safety Compliance
  • Standards Documentation
  • Workplace Organization
  • Clear Verbal Communication Skills
  • Customer Experience
  • Maintaining Clean Work Areas
  • Active Learning
  • Workplace Safety
  • Job Assignments
  • Continuous improvement mindset
  • Employee engagement
  • Decision-making capacity
  • Teamwork and collaboration
  • Problem-solving skills
  • Attention to detail
  • Safety conscious
  • Reliability
  • Active listening
  • Effective communication
  • Safety procedures
  • Team coordination

Accomplishments

  • Recently finished Leadership classes with Costco University

Languages

English
Native or Bilingual

Timeline

Expense Clerk - Costco Aurora Depot
04.2022 - 09.2022
Returns - Costco Aurora Depot
11.2020 - 04.2022
DDC Outbound Supervisor - Costco Aurora Depot
11.2020 - Current
Senior Executive Administrative Assistant - Graebel Companies
08.2000 - 04.2020
CENTRAL HIGH SCHOOL - High School Diploma,
UNIVERSITY OF PHOENIX - Associate in Arts (A.A.), Business Management

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Donna CampbellOutbound Supervisor