Donna Chadwick
Prudenville,MI
Summary
Proven law enforcement professional with a robust background in public safety and loss prevention, notably with the City of Taylor. Excelled in conflict de-escalation and community engagement, significantly enhancing public trust. Demonstrated exceptional report writing and relationship management skills, leading to successful collaborations and a safer community environment.
Overview
32
32
years of professional experience
Work History
Police Officer
City of Taylor
03.2021 - 06.2021
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Served as a school resource officer, improving relationships between youth and police through positive interactions and educational programs.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Responded to emergency calls to provide assistance to citizens in need.
- Conducted searches of individuals, vehicles and premises.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
Loss Prevention Manager
Kmartcorp
07.1998 - 01.2001
- Analyzed data from various sources to identify patterns, trends, and areas of concern related to theft or fraud within the store environment.
- Established strong relationships with local law enforcement agencies, improving communication and collaborative efforts to prevent retail crime.
- Enhanced employee awareness of loss prevention practices by conducting regular training sessions.
- Reduced inventory shrinkage through meticulous monitoring of merchandise and thorough investigations.
- Led a team of loss prevention associates, providing guidance and support in their daily tasks and responsibilities.
- Monitored CCTV footage regularly for suspicious activity, enabling swift response to potential threats or incidents.
Store Associate
Kmartcorp
07.1989 - 07.1998
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Education
BA - Psychology
University of Michigan-Dearborn
Dearborn, MI05.1998
Skills
- Report Writing
- Integrity and Honesty
- Conflict de-escalation
- Relationship building and management
- Patience and Empathy
- Community Engagement
Timeline
Police Officer
City of Taylor
03.2021 - 06.2021
Loss Prevention Manager
Kmartcorp
07.1998 - 01.2001
Store Associate
Kmartcorp
07.1989 - 07.1998
BA - Psychology
University of Michigan-Dearborn
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