Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
Transported trash bags to designated outdoor receptacles for disposal.
Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
Maintained supplies such as paper towels, toilet tissue, soaps.
Swept, mopped, vacuumed and polished floors of all types on hands and knees, no mop.
Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
Communicated with customers about requests for additional supplies or cleaning services.
Retail Sales Associate/Area Supervisor
Ross Department Store
Rocklin, CA
08.2020 - 05.2024
Operated point-of-sale systems accurately to process payments from customers.
Assisted with unloading delivery trucks and stocking shelves with new merchandise.
Completed transactions in an efficient manner while providing excellent customer service.
Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
Greeted customers upon entering the store and provided assistance.
Stocked shelves with merchandise according to company standards.
Organized displays to attract customers and promote sales.
Calculated pricing, applied discounts, and collected payments to process transactions.
Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Operated cash registers and processed transactions including sales, returns, and exchanges.
Organized store by returning merchandise to proper areas and restocked displays.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Watched for and recognized security risks and thefts to prevent or handle situations.
Enforced company policies while maintaining a fair and consistent approach among staff members.
Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
Counted and balanced registers.
Medical Assistant/Research Assistant
Dr.Yassear/Mercy San Juan Hospital
Carmichael, CA
08.1986 - 12.2013
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Provided assistance to medical staff in performing minor surgical procedures.
Administered injections, medications and treatments as directed by the physician.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
Registered new patients into practice management software program accurately entering demographic information.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Organized patient charts before each day's clinic sessions began.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Documented notes during patient visits.
Scheduled appointments for patients via phone and in person.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Responded to patient callbacks and phone-in prescription refill requests.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Changed dressings on wounds to prevent infection and check for healing.
Collected, labeled and stored laboratory specimens properly prior to testing.
Managed multiple research projects simultaneously while ensuring accurate record keeping.
Participated in extra training and courses to refine and improve upon industry knowledge.
Education
High School Diploma -
Cordova High School
Rancho Cordova, CA
01-1978
Skills
Obtain authorization for surgery/procedures
insert foley catheters
Urodynamic testing
Set up procedure tray
Injections
Autoclave instruments
Bladder scans
CPT/ICD-9 coding
Balance books
Bank deposits
Household management
Store opening and closing
Cash Handling
Cash register operation
Affiliations
Kayaking
Swimming
Accomplishments
Collaborative Institutional Training Initiative
HIPAA, The Final HHS Privacy Regulations and Medical Records Course
Mastering the Essentials of Human Resources
EZ-Net Authorization Program
SUNA Urodynamics
AE/SAE Training for Clinical Research Staff
Mayo Clinic-Transporting Dangerous Goods
Merck-Investigator Site Responsibilities for Reporting Serious Adverse Experiences,CPAC Training for Site Personnel, Implementation of Future Biomedical Research, ICH GCP eLearning, Informed Consent Process