Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna Chambliss

Newport News

Summary

Experienced with comprehensive room inspections and maintaining stringent cleanliness standards. Utilizes keen attention to detail and effective communication to ensure rooms meet or exceed expectations. Knowledge of hospitality protocols and track record of enhancing guest satisfaction through continuous quality improvements.

Overview

29
29
years of professional experience

Work History

House Keeper/room Inspector/assistant Supervisor

The Embassy Suite
04.2022 - 05.2024
  • Utilized cleaning equipment and supplies effectively for various surfaces and materials.
  • Assisted with laundry services, ensuring proper handling and delivery of linens.
  • Followed safety protocols and procedures to maintain a safe working environment.
  • Reported maintenance issues promptly to ensure timely resolution and high standards of service.
  • Learned best practices in sanitation and hygiene to support overall health compliance efforts.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained cleanliness and organization in assigned areas to ensure guest satisfaction.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Trained new team members on inspection protocols and best practices for maintaining high standards.
  • Demonstrated strong problem-solving skills while handling complex guest issues related to room conditions or expectations.
  • Conducted thorough inspections of guest rooms to ensure adherence to cleanliness and quality standards.

Kitchen Assistant /assistant Manager

New Thriving Restaurant
04.1995 - 05.2016
  • Utilized cleaning equipment and supplies effectively for various surfaces and materials.
  • Assisted with laundry services, ensuring proper handling and delivery of linens.
  • Followed safety protocols and procedures to maintain a safe working environment.
  • Reported maintenance issues promptly to ensure timely resolution and high standards of service.
  • Learned best practices in sanitation and hygiene to support overall health compliance efforts.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained cleanliness and organization in assigned areas to ensure guest satisfaction.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Trained new team members on inspection protocols and best practices for maintaining high standards.
  • Demonstrated strong problem-solving skills while handling complex guest issues related to room conditions or expectations.
  • Conducted thorough inspections of guest rooms to ensure adherence to cleanliness and quality standards.

Education

Agriculture

Multilateral High School
Guyana

Skills

    Technical skills, Deep cleaning, laundry operations, floor cleaning or care chemical safety

    Soft skills- communication, problem solving, attention to detail, customer service

Timeline

House Keeper/room Inspector/assistant Supervisor

The Embassy Suite
04.2022 - 05.2024

Kitchen Assistant /assistant Manager

New Thriving Restaurant
04.1995 - 05.2016

Agriculture

Multilateral High School

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Donna Chambliss