Donna Champagne
Summary
Reliable in providing great service and customer satisfaction at Mission BBQ, knowledgeable of standards, procedures, and products in which utilized to provide a safe, clean, and friendly customer experience. Proficient in
staff training and problem-solving, consistently maintaining high productivity standards. Excelled in fostering repeat business, demonstrating a commitment to excellence and a strong work ethic. Dedicated Customer Service professional with knowledge of service delivery. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Great Service Representative
Mission BBQ
09.2021 - Current
- Maintains productivity and quality standards.
- Consistently demonstrates a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout the workday.
- Maintains strong knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
- Mentors junior team members, providing guidance and support as needed while helping them develop their customer service skills.
- Generates repeat business through exemplary relationship-building efforts with both new and existing clientele.
Kitchen Staff
Camp Mardela
06.2024 - 08.2024
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for consumer satisfaction.
- Providing great food as well as service to ensure campers and staff had a healthy and enjoyable experience both in the dining setting and out.
Kitchen Staff
Camp Mardela
06.2021 - 08.2021
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for consumer satisfaction.
- Providing great food as well as service to ensure campers and staff had a healthy and enjoyable experience both in the dining setting and out.
Education
Associate of Arts - Liberal Arts And Sciences
Chesapeake College
Wye Mills, MD05.2023
High School Diploma -
North Caroline High School
Ridgely, MD06.2021
Skills
Creative
Organization
Customer Service
Money handling abilities
Product Knowledge
Service Upselling
Staff Training
Active Listening
Problem-solving abilities
Customer Relations
Loyalty
Attentiveness
Affiliations
- Church of the Brethren
Art, History
I am an avid lover of art and history, I enjoy drawing, painting, and creating cards to bring joy to other's lives. I am very passionate when it comes to learning about history and different cultures.
Additional Information
I enjoy learning about history and the different cultures in which we all derive from, having such a passion for this I am majoring in history with the University of Maryland Global Campus. My ultimate goal is to become a historic preservationist in which I will help to restore the physical attributes to our history.
Certification
ServSafe Food handling {June 2024- June 2027}
Timeline
Kitchen Staff
Camp Mardela
06.2024 - 08.2024
Great Service Representative
Mission BBQ
09.2021 - Current
Kitchen Staff
Camp Mardela
06.2021 - 08.2021
ServSafe Food handling {June 2024- June 2027}
Associate of Arts - Liberal Arts And Sciences
Chesapeake College
High School Diploma -
North Caroline High School
Similar Profiles
Pablo A. HernandezPablo A. Hernandez
Kitchen Manager at Mission BBQKitchen Manager at Mission BBQ
Shelly RothShelly Roth
Assistant Manager at Mission BBQAssistant Manager at Mission BBQ
Shisley LegrosShisley Legros
Guest Service Representative at Mission BBQGuest Service Representative at Mission BBQ