Donna Chapuis-Signor
Celebration,Florida
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
35
35
years of professional experience
Work History
Bookkeeper
Jon Signor Purchasing Agent, Inc
Celebration, Florida
06.2012 - Current
- Generate invoices for clients and tracked payments received from customers.
- Reconcile intercompany accounts on a regular basis.
- Process accounts payable and receivable transactions.
- Provide assistance in preparing tax returns annually.
- Resolve billing discrepancies with vendors or customers promptly.
- Perform basic accounting, payroll, and bookkeeping services to manage business operations.
- Maintain accounts payable and receivable, ensuring timely billing and payment processing.
- Handle accounts payable and receivable, including invoicing and payment processing.
- Prepare bank deposits by verifying and balancing receipts, and sending cash and checks to banks.
Receptionist
William C Ashford, MD
Jackson, MS
07.1989 - 09.1991
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Monitored office supplies inventory and placed orders when necessary.
- Performed data entry tasks into various computer systems accurately and promptly.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Greeted visitors and provided them with assistance.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Assisted in the preparation of regularly scheduled reports by collecting and analyzing information.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Scheduled and confirmed appointments.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
Education
Associate of Arts - Business Administration
Pensacola State College
Pensacola, FL08-1994
Skills
- A/P and A/R
- Quickbooks
- Invoice Processing
Affiliations
I have been involved in genealogy and lineage for 17 years. The primary goal of these organizations is to promote the preservation of history, promoting community service, education children and honoring and supporting those who serve our nation.
I have served on the chapter and state level in leadership rolls. I am currently serving as the FL State President for National Society Southern Dames of America. Our primary goal is to provide support for individuals who are vision impaired. We work closely with the Lions Club to provide services to those in need.
References
References available upon request.
Timeline
Bookkeeper
Jon Signor Purchasing Agent, Inc
06.2012 - Current
Receptionist
William C Ashford, MD
07.1989 - 09.1991
Associate of Arts - Business Administration
Pensacola State College
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