Donna Charpia
Gautier,MS
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director of Clinical Education
Diversicare of Moss Point
Moss Point, MS
12.2023 - 05.2024
- Oversaw the development and implementation of clinical education programs for healthcare professionals.
- Utilized participant feedback to enhance existing programs and develop new ones.
- Ensured compliance with all applicable laws, regulations, policies, and procedures pertaining to the organization's clinical educational activities.
Hospice Administrator
Covenant Care LLC
Mobile, AL
12.2019 - 11.2023
- Provided oversight and direction to Hospice clinical staff including Nurse Practitioners, Physicians, Nurses, Social Workers and Chaplains.
- Managed the budgeting process for the Hospice program including monitoring expenditures and approving invoices.
- Supervised Clinical Managers.
- Coordinated community outreach activities to increase awareness of hospice services available in the area.
- Established relationships with local hospitals, nursing homes and long term care facilities to facilitate referrals into the hospice program.
- Ensured that all regulatory requirements related to hospice operations were met or exceeded.
- Monitored patient satisfaction surveys to assess effectiveness of hospice services.
- Adhered to HIPAA regulations when handling confidential information related to patient care.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
Director of Quality Assurance
Hospice of Light
Ocean Springs, MS
09.2019 - 12.2019
- Conducted regular audits to ensure compliance with industry regulations and internal policies.
- Established metrics for measuring performance against established goals.
- Reviewed existing processes for identifying opportunities for improvement in efficiency, effectiveness, and accuracy.
Director of Nursing Services
Good Samaritan Hospice
Roanoke, VA
06.2017 - 08.2019
- Coordinate and supervise the overall provision of nursing care to hospice patients and families
- Directly supervise 2 coordinators who oversee the case managers and hospice aids and on call team for a total of 27 employees under my leadership
- Work with appropriate hospice staff to monitor compliance and quality improvement standards
- Assist in the development of clinical and administrative policies and procedures
- Recruit, screen, orient, supervise, evaluate, and terminate staff
- Oversee regularly scheduled meetings, including Interdisciplinary Team Meeting (IDT), nursing, HAs, and one-on-one meetings with direct reports
- Ensure accurate information is kept and maintained pertinent to the billing of DME, patient supplies, outside service orders, out-patient services and in-patient services or General in patient (GIP)
- Serve as member of Quality Improvement Committee
- Helped keep stability to the Nursing Services department during a time of executive leadership change and company reorganization.
Director of Nursing
Good Samaritan Hospice
Roanoke, VA
04.2015 - 06.2017
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
- Received and acted on problems/complaints that arise related to nursing care
- Conducted annual written evaluations of each department staff member
- Screened, hired and terminated staff
- Facilitated team building within the nursing department
- Responsible for leading the Interdisciplinary Team Meeting
Case Manager/Preceptor
Good Samaritan Hospice
Roanoke, VA
01.2012 - 01.2015
- Assessed a patient's needs and admission for service in required time frame
- Work with the Interdisciplinary Group to develop a plan of care
- Developed individualized care plans with input from clients and their families.
- Assume primary responsibility for the field orientation of new hospice RNs
- Arrange for training on pertinent electronic devices and instruction on documentation in the electronic medical record
- Review policies and procedures pertinent to orientee's responsibilities
- Assess orientee's documentation skills.
Endoscopy RN
LewisGale Hospital
Roanoke, VA
01.2010 - 01.2012
- Assisted in admitting Pt into outpatient endoscopy services, monitored Pt during procedures and during recovery to assure best possible outcome
- Assisted physicians in procedures as requested.
Case Manager
Hospice of the Update
Anderson, SC
01.2006 - 01.2010
- Provide case management to patients
- Assessed patient needs and admission for service in required time frame
- Work with the Interdisciplinary Group to develop a plan of care
- Attend Interdisciplinary Team Meetings to provide information regarding the patient's Plan of Care/recertification's
- Provide services requiring substantial and specialized nursing skill, such as IV administration, wound care, and physical assessment
- Educate the patient and patient's family in the care of the patient, including pain management
- Instruct family members/caregivers regarding routine patient care, i.e., administration of medication, bathing, feeding, dressing changes, etc.
Cardiac Telemetry Unit
AnMed Hospital System
Anderson, SC
01.2004 - 01.2006
- Monitored patients post cardiac cath via telemetry monitoring
- Assist patients in pre CABG prep and post-surgery care
- Practiced safe medication delivery, working closely with physicians to initiate interventions as needed for optimal patient outcomes.
Education
Bachelor of Science - Nursing Administration
Liberty University Nursing School
Lynchburg, VA05.2025
ADN -
Tn-County Technical College
01.2004
Skills
- Financial Oversight
- Expense Monitoring
- Program Oversight
- Decision-Making
- Budget Management
- Personable and Approachable
- Multiple Priorities Management
- Team Building and Leadership
Certification
CHPN, 2014, Present
Personal Information
Title: RN CHPN
Timeline
Director of Clinical Education
Diversicare of Moss Point
12.2023 - 05.2024
Hospice Administrator
Covenant Care LLC
12.2019 - 11.2023
Director of Quality Assurance
Hospice of Light
09.2019 - 12.2019
Director of Nursing Services
Good Samaritan Hospice
06.2017 - 08.2019
Director of Nursing
Good Samaritan Hospice
04.2015 - 06.2017
Case Manager/Preceptor
Good Samaritan Hospice
01.2012 - 01.2015
Endoscopy RN
LewisGale Hospital
01.2010 - 01.2012
Case Manager
Hospice of the Update
01.2006 - 01.2010
Cardiac Telemetry Unit
AnMed Hospital System
01.2004 - 01.2006
Bachelor of Science - Nursing Administration
Liberty University Nursing School
ADN -
Tn-County Technical College