Donna Chesser
Lawrenceburg,Kentucky
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
22
22
years of professional experience
Work History
Customer Service Advisor
Tex’s Transmissions
10.2021 - 07.2024
- Managed operations for the service technicians on a daily basis
- Researched upcoming service requests and order parts for the jobs and facilitate their arrival just in time for the appointments including distributing those to the service technician on the day of the appointment
- Entered information into the office computer system for the jobs, parts and service technicians who have performed the tasks scheduled.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
Accountant and Secretary
C & C Stables and D Chesser Painting
10.2019 - 09.2021
- Managed sales and advertising for horse farm operations, fence painting and wood harvesting business
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Ordered supplies, kept inventory, and managed breeding and leasing agreements
- Ran interference for all workplace issues and delivered just in time supplies.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
Campus Assistant
Bluegrass Community and Technical College
10.2009 - 01.2019
- Was responsible for college’s charge account for purchasing
- Managed campus budget and assures the institution remains within budget
- Prepared purchase orders for faculty and staff.
- Greeted visitors and answered and routed incoming calls.
- Assisted with special events and functions.
- Assisted students in facilitating online aspects of college including blackboard and Classes
Inventory and Shipping Clerk
Pilkington North America, Inc./United L-N Glass Inc.
01.2003 - 01.2009
- Was a member of the production line working toward the goal for a uniform product within manufacturing guidelines
- Reviewed order data to verify transactions and shipping dates.
- Verified transactions, product orders, and shipping dates and entered information into databases and reports.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Placed the finished product in shipping containers with final destination and pricing details included in each shipment
- Maintained logs of daily, weekly and monthly inventory of pre-production and post-production goods to ensure just-in-time manufacturing standards were met for cost savings.
Education
Associate in Arts – Human Services - Human Services
Bluegrass Community And Technical College
Lawrenceburg, KYSkills
- Customer service excellence
- Call Center Operations
- Appointment Scheduling
- Problem-Solving
- Supervising Classroom Activities
- Machine Operation
- Assembly line
Timeline
Customer Service Advisor
Tex’s Transmissions
10.2021 - 07.2024
Accountant and Secretary
C & C Stables and D Chesser Painting
10.2019 - 09.2021
Campus Assistant
Bluegrass Community and Technical College
10.2009 - 01.2019
Inventory and Shipping Clerk
Pilkington North America, Inc./United L-N Glass Inc.
01.2003 - 01.2009
Associate in Arts – Human Services - Human Services
Bluegrass Community And Technical College