DONNA W. CLIFTON
PORTSMOUTH,VA
Summary
Dedicated and compassionate educator with proven skills in classroom management, behavior modification and individualized support. Knowledgeable about planning projects to diversify instruction, immerse students in subject material, and promote continuous skill-building. Serves as role model, enthusiastic, creative and adaptable to institutional needs. Reliable with an innate ability to provide a level of expertise across diverse modalities. Proficient in the use of technology to support learning strategies.
Overview
26
26
years of professional experience
Work History
Substitute Teacher/SOL Remediation Tutor/Library Clerk
Portsmouth Public Schools
Portsmouth, VA
01.2014 - Current
- Fulfill the role as a regular/long-term substitute teacher, as the teacher of record, executing all teacher responsibilities, including but not limited to creating lesson plans, providing instruction and tests both in-person and virtual, attending professional development workshops, learning new course curriculum and systems, holding parent conferences and utilizing all available resources to ensure the success of every student
- (2016-Present) Fulfill the responsibility as the Standards of Learning (SOL) Remediation Tutor by providing small group and individual reading instructions using various strategies to increase student’s knowledge in preparation for end-of-year testing
- Currently serving as an All-In Tutor providing small groups remediation in both Reading and Math for students in 3rd-6th grade, utilizing the VDOE State Mandated All-In Tutoring Program Curriculum
- (2020-2021) Fulfill the responsibility as a Library Clerk during COVID by supporting Encore classes virtually and providing virtual story time lessons to all Pre-K classes
- (2021-2023) Tasked with providing teacher mentorship and classroom support to new 4th-grade long-term substitute teachers to ensure their knowledge of the curriculum, tools, resources, and classroom procedures
- Responsible for co-teaching various lessons to model important standards of the lesson required to promote student knowledge and retention.
Customer Service Consultant/Facilitator
A Customer’s Eye View
Portsmouth, VA
01.2012 - 01.2014
- Co-owner/Operator of a Customer Service Consulting Firm that provided tailored, in-person Customer Service Training for various companies and organizations
- Assessed, developed training materials, and implemented specific strategies to improve employee performance and ensure a positive customer experience.
Substitute Teacher
Memphis City Schools
Memphis, TN
01.2004 - 01.2012
- Responsible for establishing and maintaining an atmosphere conducive for learning, for guiding and directing the learning process, for being sensitive to the diversity among students, for communicating effectively with the students, and for supervising student activities as outlined by the absent teacher and/or school principal
- Utilize music, theatre, speech and drama skills to create, direct and present musicals, programs or theatre presentations as requested by the school principal.
Training / Senior Training Specialist
FedEx Express Corporation
Memphis, TN
01.1998 - 01.2003
- Instruct, facilitate, implement and coordinate a broad range of skills/systems-based programs and competency testing for Adult Learners
- Facilitate all aspects of Customer Service New Hire and existing Representative Recurrent Training for Domestic, Domestic International and Offshore International Adult Learners
- Supervise/Manage New Hires Customer Service Reps from training through certification.
Education
B.A. - Humanities
Christian Brothers College
05.1982
Music, Theater, Psychology
University of Tennessee at Martin
05.1979
Music, Theater, Psychology
Beloit College
05.1978
Skills
- Activity Planning
- Parent Communication
- Student Tutoring
- Classroom Management
- Safety Awareness
- Elementary Education
- Video Conferencing
- Results-Focused
- Verbal and Written Communication
- Classroom Organization
- Positive Reinforcement
- Organizational Abilities
- Smartboard Technology
- Differentiated Instruction
- Test Proctoring
- Adaptable
- Lesson Plan Implementation
- Behavior Modeling
- Discussion Facilitation
Affiliations
- National Parent Teacher Association – 2015 to Present
- Virginia Parent Teacher Association – 2015 to Present
- Parent Educational Advocacy Training Center (PEATC) – 2016 to Present
- Portsmouth Council of PTAs – 2015 to 2021 - Council President
- Nasia Foundation – 2021 to Present – Board Consultant
- Joe Lee Hansley Foundation – 2019 to Present – Compliance Officer
References
Available upon request
Timeline
Substitute Teacher/SOL Remediation Tutor/Library Clerk
Portsmouth Public Schools
01.2014 - Current
Customer Service Consultant/Facilitator
A Customer’s Eye View
01.2012 - 01.2014
Substitute Teacher
Memphis City Schools
01.2004 - 01.2012
Training / Senior Training Specialist
FedEx Express Corporation
01.1998 - 01.2003
B.A. - Humanities
Christian Brothers College
Music, Theater, Psychology
University of Tennessee at Martin
Music, Theater, Psychology
Beloit College